Native German or French Customer Support Specialist in Braga
Há 1 mês
Job Overview: We are seeking a highly skilled customer support specialist to join our team at Cross Border Talents. This role involves providing top-notch customer service to German or French-speaking clients via phone, email, and chat.
We offer a competitive salary package, full training, and ongoing support to help you succeed in your career. Our ideal candidate is a native speaker of German or French with excellent communication and problem-solving skills.
Responsibilities:
- Provide exceptional customer support to German or French-speaking customers via phone, email, and chat
- Assist customers with product-related questions, service inquiries, and account issues
- Resolve customer complaints with a focus on customer satisfaction
- Accurately document customer interactions and maintain customer records
- Collaborate with internal teams to resolve complex issues and escalate when necessary
Requirements:
- Native speaker of German or French (required)
- Good level of English (written and spoken) for internal communication
- Previous experience in customer support or a similar role is an advantage
What We Offer:
- Competitive salary: €25,000 - €35,000 per year, depending on experience
- Full training and ongoing support
- Career development opportunities
- Dynamic and multicultural work environment
- Opportunity to work with a leading international company
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