Native German or French Customer Support Specialist in Braga

Há 1 mês


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

Job Overview: We are seeking a highly skilled customer support specialist to join our team at Cross Border Talents. This role involves providing top-notch customer service to German or French-speaking clients via phone, email, and chat.

We offer a competitive salary package, full training, and ongoing support to help you succeed in your career. Our ideal candidate is a native speaker of German or French with excellent communication and problem-solving skills.

Responsibilities:

  • Provide exceptional customer support to German or French-speaking customers via phone, email, and chat
  • Assist customers with product-related questions, service inquiries, and account issues
  • Resolve customer complaints with a focus on customer satisfaction
  • Accurately document customer interactions and maintain customer records
  • Collaborate with internal teams to resolve complex issues and escalate when necessary

Requirements:

  • Native speaker of German or French (required)
  • Good level of English (written and spoken) for internal communication
  • Previous experience in customer support or a similar role is an advantage

What We Offer:

  • Competitive salary: €25,000 - €35,000 per year, depending on experience
  • Full training and ongoing support
  • Career development opportunities
  • Dynamic and multicultural work environment
  • Opportunity to work with a leading international company


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