Help Desk Specialist in Portugal
Há 1 mês
Are you looking for a challenging role in customer service? We have an exciting opportunity at Smart-Recruitments in Lisbon, Portugal. As a Help Desk Specialist, you will play a key role in ensuring our clients receive top-notch support.
">We are seeking a highly skilled and fluent Portuguese speaker to join our team. Your primary responsibility will be to communicate with customers via phone, chat, and email, resolving cases efficiently to ensure quick resolution.
To excel in this role, you will need:
- Fluency in Portuguese
- Proficient English communication skills
- Strong communication, interpersonal, and problem-solving abilities
- Basic computer knowledge and technical skills
- Ability to multitask effectively
You will work towards achieving targets set by the client and company, maintaining customer satisfaction while representing our major brand. You will also develop strong professional relationships with partners, showing empathy and understanding their needs.
In return, we offer a competitive monthly salary of €3,200, health benefits, and various discounts. You will also receive full training provided by certified instructors and opportunities for career advancement and professional development.
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