Help Desk Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Are you a skilled communicator with a passion for helping others? We are seeking a talented Help Desk Specialist to join our team in the Netherlands. As a key member of our customer support team, you will play a critical role in ensuring that our clients receive exceptional service and support.

About the Role

This is an exciting opportunity for a motivated and organized individual to work with a leading global brand. You will be responsible for providing top-notch customer service via phone, chat, and email, while also maintaining accurate records and reporting metrics to management.

Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Resolve issues efficiently and effectively, ensuring high levels of customer satisfaction
  • Maintain accurate records and reports to inform business decisions
  • Collaborate with internal teams to ensure seamless customer experiences
Requirements

To be successful in this role, you will need:

  • Fluency in Dutch (both written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Basic computer knowledge and technical skills
What We Offer

We are committed to providing a comprehensive compensation package that includes:

  • A competitive monthly salary of €3,200
  • Comprehensive relocation support to the Netherlands
  • Health benefits and various discounts
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and growing company

We look forward to hearing from you if you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service.


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