German Customer Service Representative
Há 6 dias
Kulturetalent - Global Talent is seeking a highly motivated and customer-focused German Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries and concerns via phone, email, or chat
- Resolve customer issues and complaints effectively and efficiently
- Manage high volumes of inbound and outbound calls
- Provide up-to-date product and service information to customers
- Escalate customer issues to the appropriate department or manager as needed
- Collaborate with other departments to resolve customer issues and concerns
- High school education diploma
- Native or near-native level of German
- Fluent in English (minimum C1 level, oral validation will be conducted)
- Excellent communication and argumentation skills
- Strong technology/computer skills
We offer a relocation package for candidates coming from abroad. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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