Technical Support Specialist for Website Solutions
3 semanas atrás
We are seeking a highly skilled Technical Support Specialist to join our team in Lisbon, Portugal. This role involves providing exceptional support to customers via various channels, ensuring a seamless and positive experience.
- Provide technical assistance to customers through phone, email, or chat, resolving issues related to website solutions efficiently.
- Troubleshoot complex technical problems and deliver effective solutions, enhancing user satisfaction.
- Collaborate with internal teams to escalate and resolve complex cases, ensuring timely issue resolution.
- Develop and maintain in-depth knowledge of website solutions, staying updated on the latest features and technologies.
- At least 6 months of experience in customer service, tech support, or a similar role.
- Fluency in German (C1) and English (B2).
- A proactive problem-solver with excellent communication and interpersonal skills.
As a valued member of our team, you can expect a competitive compensation package including:
- Base Salary: 14,400 EUR gross/year
- Performance Bonus: Up to 2,160 EUR gross/year
- Meal Allowance: 1,908.72 EUR gross/year
- Transport Allowance: 240 EUR gross/year
- Comprehensive training program to set you up for success.
- Exposure to a multicultural, fast-paced environment with potential career advancement opportunities.
Discover the vibrant lifestyle of Lisbon while building a rewarding career with Cross Border Talents. Work with a leading company where your contributions make a real impact.
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