Customer Support Professional with Global Opportunities
1 semana atrás
In this exciting role, you will form the core of our customer support team, providing world-class service to clients while working on projects for top brands.
Your primary responsibilities include:
- Responding to incoming queries from customers in a timely and professional manner
- Identifying issues and delivering effective solutions
- Maintaining a high level of customer satisfaction through active listening and clear communication
- Recording data in our CRM system to ensure seamless collaboration
- Offering ad-hoc support to meet the evolving needs of our clients
- Fostering a collaborative environment as a team player, contributing to project success
To excel in this position, you must possess:
- A native level of Dutch and at least a B1 level of English proficiency
- An understanding of the value of excellent customer experience and its impact on business
- The ability to listen attentively and communicate effectively with people from diverse backgrounds
- A drive for excellence and professionalism in all aspects of your work
- A willingness to collaborate as part of a dynamic team
- A passion for intercultural communication and the expatriate lifestyle
- A valid Portuguese work permit or EU nationality allowing you to work in Portugal
We offer a comprehensive package designed to support your growth and well-being:
- A competitive salary of €1040 gross/month (including free accommodation)
- Reimbursement of initial flight expenses after 3 months for international candidates
- Assistance with paperwork, bank account setup, and more upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Nearly fully paid compensation during training period (from 1 to 4 weeks)
- Relocation Package for International Candidates: reimbursement of initial flight expenses, airport pick-up, and assistance with paperwork
- Private health insurance after 6 months of contract
- 22 days of paid holidays and Portuguese public holidays
We are a multinational organization recognized as one of the best sales and customer service solutions providers worldwide. With talents from over 80 nationalities, we foster an inclusive and dynamic environment that encourages personal and professional growth.
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