Customer Success Expert
Há 1 mês
We are seeking a highly skilled Customer Success and Support Specialist to join our team at Archon Systems. As a key point of contact for our customers, you will be responsible for ensuring their technical issues are resolved and helping them get the most out of our software.
Provide exceptional customer support via email, live chat, and phone during business hours.
Guide customers through the onboarding process by offering 1:1 or group training sessions via Zoom.
Resolve technical issues for customers, from basic software troubleshooting to investigating more complex integration problems.
Proactively schedule regular check-ins to ensure our customers are adopting inFlow effectively.
To be successful in this role, you will need to be customer-centric, empathetic, and a strong communicator. You should also be a quick learner, able to master new software efficiently, and a problem-solver who is not afraid to dive into complex issues.
We are looking for a team player who is willing to help colleagues and contribute beyond their main role. If you have experience in customer-facing roles, SaaS, and inventory management, that would be a plus.
About UsAt Archon Systems, we value our customers and strive to provide them with the best possible experience. We believe in building strong relationships with our customers and helping them succeed in their business endeavors.
-
Customer Success Expert
1 semana atrás
Lisboa, Lisboa, Portugal Pragmatike Tempo inteiroAt Pragmatike, we are seeking a highly skilled Customer Success Expert to join our team. As a key member of our customer-facing organization, you will be responsible for delivering exceptional support experiences to our customers across various communication channels.About the RoleThis is a fully remote position within the EU timezone (CET +/- 2hours), with...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob DescriptionZendesk, Inc. is a leader in customer service software, empowering businesses to deliver exceptional experiences. We're seeking a highly skilled CUSTOMER SUCCESS MANAGER - BUSINESS GROWTH EXPERT to join our team.About the RoleThis is an exciting opportunity for a results-driven professional to drive business growth and customer success. As a...
-
Italian-Speaking Customer Service Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiroExpert Gmbh is seeking an Italian-speaking customer service expert to join their team in Lisbon, Portugal. The primary responsibility of this role will be to provide exceptional customer support via phone and email.Responsibilities:- Respond promptly and professionally to customer inquiries and issues via phone and email- Provide accurate and detailed...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroAbout Zendesk, Inc.At Zendesk, we're on a mission to make customer service easier and more personalized. Our software is designed to bring calm to the chaotic world of customer service, powering billions of conversations with brands you know and love.Job DescriptionJob Title: Customer Success Manager - German Language ExpertSalary: $65,000 - $85,000 per...
-
Customer Success Expert for Global Expansion
3 semanas atrás
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiroAbout Cleverly Lda (Portugal)Cleverly Lda, a forward-thinking company based in Lisbon, Portugal, is on a mission to simplify the complexity of business and make it easy for companies and customers to create meaningful connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich relationships...
-
Customer Success Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Agicap Tempo inteiroGrow Your Career with AgicapWe are a fast-growing company based in Lyon, looking for a talented Cash Management Specialist to join our UK/US Customer Success team. As a key member of our Support team, you will have direct relationships with clients and provide regular feedback to the Product team.About the RoleThis is an exciting opportunity to become an...
-
Customer Success Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Codacy Automated Co Tempo inteiroCompany OverviewCodacy Automated Co is a leading provider of automated code review tools. Our mission is to improve net retention and we're seeking a skilled Customer Success Manager to help our customers achieve their goals.SalaryThe estimated annual salary for this role is $95,000 - $120,000 based on industry standards and location.Job DescriptionWe are...
-
Customer Success Manager
2 meses atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroRole Summary: We're seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization in Lisbon. As a key member of our team, you will work closely with customers to deliver exceptional customer experiences, drive growth, and ensure long-term success.About the Role: As a Customer Success Manager in our Global Scaled...
-
Customer Success Leader
Há 1 mês
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroAbout the RoleAs a Customer Success Manager at Zendesk, you will play a critical role in driving customer growth and outcomes. You will work closely with our customers to understand their business objectives and provide tailored solutions to help them achieve their goals.Key ResponsibilitiesWork with customers to identify business objectives and develop...
-
Nordic Customer Success Strategist
1 semana atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro**Company Overview**Zendesk, Inc. is a leading provider of customer service and engagement software.**Salary**The estimated salary for this role is $80,000 - $110,000 per year, depending on experience.**Job Description**We are seeking a highly motivated Nordic Customer Success Strategist to join our Global Scaled Customer Success organization.This role will...
-
Customer Success Strategist
Há 1 mês
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroAbout the RoleAs a Customer Success Manager at Zendesk, you will play a key part in our Global Scaled Customer Success organization. This is an exciting opportunity to be part of a groundbreaking initiative, shaping something new and thriving in a dynamic, fast-growing environment. Your responsibility will be to work nimbly across different sizes and...
-
Lisboa, Lisboa, Portugal Agicap Tempo inteiroJob Summary: We are seeking a skilled Technical Customer Success Expert to join our team at Agicap. As a Technical Customer Success Expert, you will play a critical role in assisting clients in implementing our solution's key features, focusing on banking and data integration.Key Responsibilities: Your primary duties will include integrating customer data...
-
Nordic Customer Success Strategist
1 semana atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroOverview:We're expanding our Global Scaled Customer Success organization and seeking a highly skilled Customer Success Manager to join our team. Based in Lisbon, Portugal, you'll play a crucial role in helping us establish a strong presence in the Nordic region.Salary:€60,000 - €80,000 per yearJob Description:As a Customer Success Manager, your primary...
-
Customer Success Manager
Há 1 mês
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroCustomer Success Manager Role OverviewShape the future of Customer Success in our Lisbon team We are seeking a skilled Customer Success Manager to join our Global Scaled Customer Success organization in Lisbon. As a Customer Success Manager, you will work nimbly across different sizes and segments of customers, delivering 1:1 engagements through...
-
Customer Success Strategist
3 semanas atrás
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro**About the Role:**We are seeking a highly skilled Customer Success Manager to join our team in Lisbon, Portugal. As a key member of our Global Scaled Customer Success organization, you will be responsible for delivering 1:1 engagements through comprehensive Discovery and expert Recommendations, facilitating 1:Many webinar events, and scaled campaigns.The...
-
Customer Success Business Partner
2 meses atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroAbout the RoleThe Customer Success Manager is a key member of our Global Scaled Customer Success organization, responsible for delivering exceptional customer experiences and driving growth. In this role, you will work closely with customers across various segments, providing comprehensive Discovery and expert Recommendations to ensure they derive value from...
-
Customer Success Strategist
Há 7 dias
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiroUnlock Customer Value with Cleverly LdaAbout the Role: We're seeking a skilled Customer Success Strategist to join our team in Lisbon, Portugal. This exciting opportunity is perfect for an ambitious professional who thrives in a dynamic environment and wants to make a significant impact.About the Company: As a leading organization, Cleverly Lda (Portugal)...
-
Customer Success Strategist
Há 7 dias
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiroWe are seeking a skilled Customer Success Strategist to join our Global Scaled Customer Success organization in Lisbon, Portugal. As a key member of our team, you will play a crucial role in helping us cover the French market and drive customer satisfaction across all segments.Our goal is to ensure our customers derive maximum value from Zendesk's products...
-
Highly Motivated Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Expert Pick Tempo inteiroCompany Overview: Expert Pick is a leading gaming and betting company seeking a highly motivated customer support specialist to join their team in Lisbon. This role offers a unique blend of work-life balance with 2 days in the office and 3 days working from home.Job Description:The successful candidate will be responsible for addressing customer inquiries...
-
Customer Success Team Lead
Há 1 mês
Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiroAbout the Role:We are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization in Lisbon, Portugal. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving business growth, and ensuring customer success across various customer segments.Key...