Portuguese Customer Service Professional
4 semanas atrás
Are you passionate about delivering exceptional customer experiences and working in a dynamic environment? Blu Selection is seeking an ambitious and skilled Customer Service Agent to join our team in the vibrant city of Lisbon.
We are looking for someone who can provide timely, efficient, and friendly service to customers while building strong relationships with them. Key responsibilities include:
- Assisting customers via email, phone, and live chat to resolve their inquiries and issues
- Gathering and updating customer data to ensure accurate information
- Providing product information, including subscription, payment, and technical requirements
- Maintaining high customer satisfaction by responding promptly and professionally
To succeed in this role, you will require:
- EU Citizenship or valid residency card
- Native level of French and good level of English
- Understanding of the value and impact of excellent customer service
- Interest in new technologies and willingness to learn
- Calm and effective communication skills
- Drive for excellence and professionalism
- Able to work as part of a team and committed to your work
- Excitement about intercultural communication and expatriate lifestyle
- Valid Portuguese work permit (required)
In return, we offer:
- A fixed-term contract renewable every year
- Full-time employment with 40 hours per week and rotative shifts
- Salary: €1040 gross/month (including accommodation) or €1240 gross/month (without accommodation)
- Relocation package for international candidates, including reimbursement of initial flight expenses, airport pick-up, and annual two-way flight ticket
- Private health insurance after 6 months of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
- 22 days of paid holidays and Portuguese public holidays
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