Customer Success Account Lead

Há 7 dias


Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

Role Overview

As a Customer Success Account Lead at Microsoft, you will play a pivotal role in empowering customers to achieve their business outcomes faster through differentiated customer experiences leveraging our products, services, and partnerships. Your mission will be to build long-lasting relationships with key customer stakeholders, understanding their business priorities and aligning them with our goals and objectives.

Responsibilities

• Develop and execute customer relationship management strategies to drive quality solution planning, delivery execution, and governance.

• Partner with account teams to drive conversations that define and prioritize strategic alignment between customer and Microsoft goals.

• Orchestrate delivery resources to facilitate value realization, focusing on driving operational health and helping customers realize the value of their Microsoft investments.

Requirements

• Bachelor's degree in Business, Sociology, Psychology, Computer Science, or a related field, with relevant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.

• Fluency in Finnish and English (reading, speaking, and writing).

Benefits

As a valued member of our team, you will enjoy industry-leading healthcare, educational resources, discounts on products and services, and opportunities to network and connect.



  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Unlock Customer Success with Cloud SolutionsAt Microsoft, we empower our customers to achieve their business outcomes faster with technology that does more.The Global Customer Success organization is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovative...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Customer Success Manager Job SummaryFlecto, a pioneering SaaS provider in the equipment rental industry, is seeking a visionary leader to join our team as the Head of Customer Success. In this role, you will champion our customers' success, driving retention and identifying upselling opportunities to ensure our clients fully leverage our platform.Key...


  • Lisboa, Lisboa, Portugal Agicap Tempo inteiro

    Customer Success Engineer Team LeadAt Agicap, we're on a mission to revolutionize the way companies manage their cash flow. As a Customer Success Engineer Team Lead, you'll play a critical role in driving our international expansion and ensuring the success of our customers.Key Responsibilities:Lead and manage the international Customer Success Engineer...

  • Customer Success Lead

    Há 12 horas


    Lisboa, Lisboa, Portugal Pipedrive Tempo inteiro

    About the RoleWe're seeking a skilled Customer Success Manager to join our team at Pipedrive. This role is responsible for ensuring our customers achieve their goals by providing exceptional support, guidance, and strategic advice.Key ResponsibilitiesDevelop and execute customized success plans to ensure customer adoption and value realizationBuild and...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Empower Customer Success with MicrosoftAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our strategic customers achieve their business outcomes faster with our cloud solutions.Key Responsibilities:Nurture and develop...

  • Customer Success Team Lead

    3 semanas atrás


    Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Lead Our Scaled Customer Success Team in LisbonWe're excited to offer a unique opportunity for a visionary leader to shape the success of our first-ever Scaled Customer Success team in Lisbon. As the driving force behind this new initiative, you'll play a pivotal role in building, inspiring, and leading a high-performing team focused on driving customer...


  • Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro

    About the Role:We are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization in Lisbon, Portugal. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving business growth, and ensuring customer success across various customer segments.Key...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    OverviewAt Microsoft, we're committed to empowering our customers to achieve more through innovative technology solutions. As a Customer Success Account Manager, you'll play a critical role in delivering exceptional customer experiences and driving business value for our strategic enterprise customers.ResponsibilitiesNurture and develop relationships with...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    OverviewAt Microsoft, we're committed to empowering our customers to achieve their business outcomes faster with technology that does more. As a Customer Success Account Manager, you'll play a critical role in helping our strategic enterprise customers realize the full value of our products and services.As a key partner for our customers, you'll be...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Customer Experience & Success OverviewMicrosoft's Customer Experience & Success (CE&S) organization is dedicated to empowering customers to accelerate business value through differentiated customer experiences. As a key member of our team, you will play a vital role in helping our customers achieve their goals by leveraging Microsoft's products, services,...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Job Title: Customer Success Account ManagerAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our customers achieve their business outcomes by accelerating their value realization across our Digital Cloud...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Zendesk Tempo inteiro

    Job Title: Manager, Customer SuccessAbout the Role:We are seeking an experienced Manager, Customer Success to lead our first-ever Scaled Customer Success team in Lisbon. As a key member of our Global Scaled Customer Success organization, you will play a pivotal role in shaping the team's success and making an immediate impact.Key Responsibilities:Lead a team...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    OverviewAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our strategic enterprise customers achieve their business outcomes faster with our products and services.ResponsibilitiesCustomer Relationship ManagementNurture and...

  • Customer Success Director

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Customer Success ManagerAt Flecto, we're looking for a seasoned professional to lead our customer success efforts. As a Customer Success Manager, you'll be responsible for ensuring our clients get the most out of our platform. This includes guiding them through onboarding, addressing their needs, and acting as the voice of the customer internally.Key...


  • Lisboa, Lisboa, Portugal Microsoft Tempo inteiro

    Unlock Customer Success with MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our strategic enterprise customers achieve their business outcomes faster with our cloud solutions.Key Responsibilities:Nurture and develop...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    We are seeking a highly skilled Customer Success Manager to join our team at Unit4 Nv. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Be the voice of the customer and their internal advocate,...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Lead Our Scaled Customer Success Team in LisbonWe're seeking a visionary leader to drive the success of our first-ever Scaled Customer Success team in Lisbon. As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact.About the RoleAs a Manager in the Global Scaled Customer Success...


  • Lisboa, Lisboa, Portugal Agicap Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Success Engineer Team Lead to join our team at Agicap. As a key member of our Customer Success department, you will be responsible for managing and developing our international Customer Success Engineer team. Your primary focus will be on automating Customer Success Tasks (CTA) to enhance efficiency and...

  • Customer Success Director

    2 semanas atrás


    Lisboa, Lisboa, Portugal Tbwa ChiatDay Inc Tempo inteiro

    Customer Success DirectorAs the Customer Success Director for EMEA, you will be tasked with leading an outstanding team responsible for driving adoption and long-term value realization for ThousandEyes EMEA based customers. The team partners cross-functionally with every part of the company to advocate for our customers and ensure a high-quality experience...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Customer Success ManagerJoin Truphone as a Customer Success Manager and take on a challenging role in the mobile service provider industry. As a key member of our team, you will be responsible for delivering exceptional customer experiences for small and medium-sized accounts.Key Responsibilities:On-Boarding of new or existing accounts / Project...