Account Growth Manager

Há 2 dias


Lisboa, Lisboa, Portugal Coverflex Tempo inteiro
Why Coverflex?

Coverflex is a company that's changing the face of compensation and benefits. With a strong presence in the European market and a commitment to innovation, we're the perfect place for professionals who want to make a real impact. Our team is passionate about delivering exceptional customer experiences and driving growth within our client base.

About You
  • 3+ years of experience in Customer Success, preferably within SaaS environments.
  • Portuguese native speaker and fluent in English.
  • Demonstrated ability to onboard, train, and support customers to maximize their success with our product.
  • A team-oriented professional who thrives in collaborative environments but can also independently drive results.
Responsibilities
  • Manage a portfolio of accounts, acting as the main point of contact and building strong relationships with clients.
  • Conduct regular Strategic Business Reviews (SBRs) to ensure client success and satisfaction.
  • Monitor account Key Metrics and NPS responses to proactively address any issues.
  • Identify and pursue upsell and cross-sell opportunities within your accounts.
Our Benefits

Coverflex offers a competitive total gross package ranging from €26,000 to €34,500, including variable compensation and other benefits.



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