Customer Service Representative for Streaming Support
Há 3 dias
Company: Teleperformance Portugal, a leading provider of integrated omnichannel solutions and customer experience management in Europe.
Location: Our office is based in a major city with excellent connectivity to the rest of Europe. We provide health insurance and free language courses to support your personal growth.
About the JobWe are seeking an experienced Customer Service Representative to join our team at Viaplay. As a key member of our customer-facing team, you will be responsible for handling user inquiries across various communication channels, including voice, email, chat, and social media. You will provide expert assistance on streaming quality, buffering, or content playback problems, as well as offer guidance on account setup, login issues, and app & device compatibility.
Responsibilities:- User Support: Handle user inquiries via multiple channels, providing high-quality support to resolve user issues efficiently.
- Streaming Troubleshooting: Troubleshoot streaming quality, buffering, or content playback problems, ensuring users have an exceptional viewing experience.
- Account Management: Assist users with account setup, login issues, and app & device compatibility, maintaining positive relationships and resolving user concerns promptly.
To succeed in this role, you will need:
- Fluent English: Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely.
- High School Diploma: A valid high school diploma or equivalent required.
- Interpersonal Skills: Excellent interpersonal and teamwork skills, with the ability to work collaboratively in a fast-paced environment.
- Confidentiality: Ability to handle confidential and sensitive information securely.
In return for your hard work and dedication, we offer a competitive compensation package that includes:
- Estimated Salary: €12,500 - €15,000 per annum (based on 20 hours per week).
- Part-time Schedule: Work from 9 am - 1 pm or 5 pm - 9 pm, Monday to Sunday (flexible shifts available).
- Benefits Package: Comprehensive health insurance, free Portuguese language courses, and additional perks like water sports, soft trekking, and more.
Why Choose Us? At Teleperformance Portugal, we value diversity, inclusivity, and employee growth. With over 12,000 employees from 111 nationalities and 35 languages spoken, we offer a unique opportunity to develop professionally and personally in a multicultural environment.
-
Customer Service Representative for Video Streaming Support
2 semanas atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroVideo Streaming Support RoleWe are seeking a skilled Customer Service Representative to join our team in Lisbon, Portugal.As a key member of our support line, you will provide exceptional multi-channel support to users of our video streaming service. You will handle customers' queries via phone, email, and chat, identifying their issues and troubleshooting...
-
Customer Service Representative for Media Streaming Support
4 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroTeleperformance Portugal is seeking a skilled Customer Service Representative to join their team in Lisbon. This role requires excellent communication and interpersonal skills, as well as the ability to handle confidential information.Estimated Salary: €25,000 - €35,000 per yearJob DescriptionAs a Customer Service Representative at Teleperformance...
-
Customer Service Representative for Video Streaming Support
2 semanas atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbracing the Future of EntertainmentAbout Our CompanyCognizant, a global leader in digital transformation, is seeking a talented Customer Service Representative to join our team in Lisbon. As a key member of our multicultural support team, you will be at the forefront of delivering exceptional customer experiences for our video streaming service.About the...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Support Representative for Global Music Streaming PlatformAs a Customer Support Representative for our global music streaming platform, you will be the point of contact with customers in advising, selling, troubleshooting, and setting up their new products. Your responsibilities will include identifying, replying to, and solving customer requests...
-
Customer Support Representative
Há 3 dias
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob DescriptionWe are seeking a highly skilled Customer Support Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. This role involves providing exceptional customer service to clients of a video streaming platform in multiple languages, including Dutch and Flemish.Key Responsibilities:Respond to customer inquiries via phone, email,...
-
Lisboa, Lisboa, Portugal Work International Tempo inteiroAt Work International, we are seeking a skilled and customer-focused Customer Support Representative to join our team in Lisbon. This exciting opportunity will have you providing top-notch support to users of our client's popular video streaming platform via phone, email, or chat.Job OverviewAs a Customer Support Representative, you will be the first point...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the RoleWe are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at Cross Border Talents in Lisbon.This is a fantastic opportunity to work with a leading streaming platform, providing exceptional customer support to Italian-speaking users. As a Customer Service Representative, you will be...
-
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroAbout the Job: We are seeking a skilled Customer Support Representative to join our team at Atlean World in Lisbon, Portugal.Job Description: As a key member of our multilingual support team, you will be responsible for providing top-notch customer service to users of a popular streaming platform.Responsibilities:Registration and Sign-in: Guide users through...
-
Norwegian Speaking Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Prorekruter Jobs -Portugal Tempo inteiroSeeking a motivated individual to join our team as a Norwegian speaking customer support representative for a streaming platform. The ideal candidate will possess excellent communication skills, be able to work in a dynamic environment, and have a strong ability to resolve customer issues.Company OverviewWe are a leading entertainment brand offering...
-
Customer Support Representative for Entertainment Streaming
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroRole OverviewWe are seeking a skilled Customer Support Representative to join our team at Viaplay. As a key member of our support team, you will be responsible for providing top-notch customer service and ensuring that our users have an exceptional experience.Key Responsibilities:Registration and Sign in: Assist users with account setup and login...
-
Customer Service Representative for Media Streaming
1 semana atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAre you looking for a challenging role in customer service? We are seeking a highly skilled and fluent Swedish speaker to join our team at Teleperformance Portugal as a Customer Service Representative for Viaplay. This role involves handling user inquiries across various communication channels, including voice, email, chat, and social media.Key...
-
Streaming Platform Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at a leading Streaming Platform in Lisbon. This role is an excellent opportunity for individuals who are passionate about providing exceptional customer support and have fluency in Italian and English.Key Responsibilities:Provide timely...
-
Senior Customer Support Expert for Video Streaming
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon - A City of Endless PossibilitiesLisbon, a captivating destination where modern architecture seamlessly blends into historic neighborhoods. From seafood to bacalhau, you'll find an array of restaurants offering delicious meals at affordable prices with breathtaking sea views.Company OverviewWe empower companies to modernize technology, reimagine...
-
Customer Service Representative for Streaming Services
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you looking for a challenging role in the heart of Lisbon?We are seeking an experienced Customer Advisor to join our team as a Customer Service Representative for Streaming Services. In this position, you will be responsible for delivering exceptional customer experiences through various communication channels.This is a fantastic opportunity to work with...
-
German Speaking Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiroWibit Consulting & Services (Wibitcs) is a leading multinational technology BPO business, currently seeking an experienced German-speaking customer service representative to join their team in Lisbon. About the RoleThis exciting opportunity involves managing the social media presence of a popular streaming service platform. As a key member of our support...
-
Customer Support Representative for Media Services
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and providing top-notch support?We're seeking a skilled Customer Support Representative to join our team at Teleperformance Portugal, specializing in media services. As a key member of our customer service team, you'll be responsible for...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiro**Job Title:** Customer Service Representative - Video Streaming Platform**Location:** Alcântara, Lisbon**Salary:** €25,000 - €35,000 per annum (depending on experience)Job DescriptionWe are seeking an experienced Customer Service Representative to join our team in Alcântara, Lisbon. As a key member of our customer-facing team, you will be responsible...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAt Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...
-
Dutch Customer Service Representative for Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroJob Opportunity in LisbonWe are collaborating with a leading multinational technology BPO business to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful candidate will be responsible for managing the social media part of a popular streaming service platform.Duties and Responsibilities:Communicate with customers through...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiroJob Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...