Customer Service Advocate
3 semanas atrás
Company Overview
">Minacs is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.
">About this role
">We are seeking a Customer Service Advocate to join our team in Lisbon, Portugal. As a key member of our customer service team, you will ensure that performance goals are met across all operations and client expectations related to operational excellence are fulfilled.
">Responsibilities
">- ">
- Respond to inbound customer requests, documenting relevant case information">
- Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels">
- Collaborate with other technicians to resolve or properly close help tickets">
Requirements
">- ">
- Dutch (written and oral) and fluent in English (B2)">
- Excellent writing and verbal communication skills to simplify technical language for non-technical users">
- Patient when communicating and solving issues">
- Proactive, self-motivated, and a great team player">
What's in it for you?
">We offer a competitive salary of €25,000 - €35,000 per year, depending on experience, plus benefits that help you support your unique lifestyle:
">- ">
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)">
- Competitive performance bonus">
- Bring-a-friend (referral) bonus opportunities">
- Full paid training on the company and the project you'll be working on">
- Career development programs, specialized courses, and language classes">
Location:
">Lisbon, Portugal
">Language Requirements:
">Dutch (Required)
">Time Type:
">This is a full-time position
-
Senior Customer Advocate
Há 1 mês
Lisboa, Lisboa, Portugal Minacs Tempo inteiroAbout the RoleWe are seeking a highly skilled Senior Customer Advocate to join our team in Lisbon, Portugal. In this role, you will be responsible for providing exceptional customer service and support to our clients.Job SummaryAs a Senior Customer Advocate, you will be the primary point of contact for customers, handling their inquiries, concerns, and...
-
Customer Success Advocate
3 semanas atrás
Lisboa, Lisboa, Portugal Photocentric Tempo inteiroJob Title: Customer Success AdvocateAbout Us:UMAI is a software provider that helps restaurants to save time and increase revenues by automating manual tasks, minimizing last-minute cancellations, upselling customers more effectively, and providing more personalized service.We are one of the fastest growing F&B tech B2B companies in the fastest growing...
-
Customer Success Advocate
4 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroWe're seeking a skilled Customer Success Advocate to join our Global Scaled Customer Success organization in Lisbon, Portugal. This is an exciting opportunity to drive business outcomes and shape the future of customer experience.As a key member of our team, you'll be responsible for delivering exceptional customer experiences across multiple segments,...
-
Global Customer Advocate
2 meses atrás
Lisboa, Lisboa, Portugal Pipedrive Tempo inteiroUnlock Sales Success as a Global Customer AdvocatePipedrive is seeking an experienced Global Customer Advocate - Sales Excellence Specialist to join our team. This is a fantastic opportunity to work with a world-class company that supports sales and marketing teams worldwide.As a trusted advisor, you will serve key executive-level stakeholders within your...
-
Lisboa, Lisboa, Portugal CBTalents Tempo inteiroItalian Speaking Customer Service RepresentativeCBTalents is seeking a skilled CUSTOMER SERVICE ADVOCATE FOR ITALIAN SPEAKING CLIENTS to support our innovative medical device solutions team.Job Overview:This role involves providing exceptional customer service to Italian-speaking customers, handling inbound inquiries with empathy and professionalism,...
-
Customer Service Advocate
Há 1 mês
Lisboa, Lisboa, Portugal Minacs Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional support and resolution of routine problems regarding client products or services.What You'll DoAssist customers through phone and/or chat regarding their...
-
Customer Service Advocate
3 semanas atrás
Lisboa, Lisboa, Portugal Minacs Tempo inteiroCompany OverviewWe are a global technology and services leader that powers the brands of the future. With a strong presence in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions.About This RoleThis Customer Service Representative position is an exciting opportunity to join our team as a...
-
Customer Success Advocate
3 semanas atrás
Lisboa, Lisboa, Portugal Photocentric Tempo inteiro**Overview of UMAI**UMAI is a software provider that helps restaurants to save time and increase revenues by automating manual tasks, minimizing last-minute cancellations, upselling customers more effectively, and providing more personalized service.We are one of the fastest growing F&B tech B2B companies in the fastest growing region in the world. Built on...
-
Customer Service Advocate
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the RoleWe are seeking a proactive and customer-focused Customer Support Specialist to join our international team in Lisbon. In this role, you will assist French-speaking customers while leveraging your English communication skills in a collaborative, multicultural environment.As a key member of our team, you will be responsible for handling customer...
-
Customer Service Advocate
3 semanas atrás
Lisboa, Lisboa, Portugal Minacs Tempo inteiroCompany OverviewMinacs is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.About the RoleWe are seeking an experienced Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our...
-
Italian-Speaking Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroCustomer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...
-
Global Supply Chain Customer Advocate
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro**Job Summary:**We are seeking a skilled Global Supply Chain Customer Advocate to join our team at Phiture. As a key member of our global supply chain operations, you will be responsible for delivering exceptional customer service to our international key accounts.Key Responsibilities:Proactively manage orders and closely monitor order books and shipments to...
-
Customer Service Advocate
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro**Overview**At Phiture, we're a global technology and services leader that powers the brands of the future. Our company is committed to providing top-notch customer service support and resolution of routine problems regarding clients' products or services.**About the Role**We are seeking a Customer Service Representative in Lisbon, Portugal (On-Site) to...
-
Veterinary Assistant and Customer Advocate
Há 3 horas
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout the RoleWe are seeking a highly skilled Veterinary Assistant and Customer Advocate to join our team at Nestle Sa. As a key member of our Consumer Engagement Services team, you will play a critical role in ensuring exceptional customer experiences.Key ResponsibilitiesAssist consumers with questions and doubts related to our products and services via...
-
Global Supply Chain Customer Advocate
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the Role:">We are seeking a skilled and experienced Customer Service Representative to join our team at Phiture. In this role, you will work closely with international key accounts in a fast-paced global supply chain environment.">Key Responsibilities:">">Proactively manage orders, monitor order books, and track shipments to ensure timely...
-
Cloud Architect and Customer Advocate
4 semanas atrás
Lisboa, Lisboa, Portugal Amazon Tempo inteiroCompany OverviewAmazon, a global leader in cloud computing, drives revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers.Estimated Salary: $120,000 - $180,000 per annumJob DescriptionWe are seeking a highly skilled Technical Account Manager to join our team. As a trusted advisor and...
-
Customer Service Advocate
Há 1 mês
Lisboa, Lisboa, Portugal Minacs Tempo inteiroCompany Overview:As a global technology and services leader, we empower well-known brands to improve their businesses with innovative solutions. Our commitment to excellence has earned us prestigious awards such as 'World's Best Workplaces' and 'Best Company Culture.'About the Role:We're seeking a highly skilled Customer Service Representative to join our...
-
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout UsAt Cloudflare, we are on a mission to build a better Internet. Our network powers millions of websites and properties, ranging from individual bloggers to Fortune 500 companies. We protect and accelerate any Internet application without adding hardware, installing software, or changing code.Job OverviewWe're seeking a Technical Customer Advocate to...
-
Digital Customer Advocate
Há 1 mês
Lisboa, Lisboa, Portugal Pragmatike Tempo inteiroJob DescriptionWe are seeking a highly skilled Digital Customer Advocate to join our EU Web3 team at Pragmatike. In this role, you will be responsible for providing exceptional customer support and ensuring seamless experiences for our clients across multiple digital platforms.About the RoleThis is a fully remote position within the EU timezone (CET +/- 2...
-
Dutch Speaking Customer Service Advocate
Há 2 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCompany OverviewCross Border Talents is a dynamic organization that provides innovative solutions for cross-border customer service. Our team consists of talented professionals who are passionate about delivering exceptional customer experiences.SalaryThe estimated monthly salary for this position is €1,800 - €2,500 (approximately €21,600 - €30,000...