Career Opportunity in International Sales and Customer Support

2 meses atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Sales and Customer Support Job Description

Are you a motivated and communicative individual looking for a new challenge abroad? Do you have a passion for sales, technology, or customer service?

We are seeking a talented professional to join our team as a Sales and Customer Support representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to clients and customers worldwide.

**Job Responsibilities:**
  • Exceptional consultation of clients regarding any upcoming questions.
  • Achieve high levels of client satisfaction with a focus on quality and results.
  • If you are employed in Sales, your daily routines will include:
    • Developing the business environment for sustained growth on the account.
    • Creating and keeping up the relationship inside the account to preserve long-term permeability to techniques, strategies, and general competitor's movement.
    • Research new sales opportunities with the existing portfolio of accounts.
    • Focusing on driving benefits through proactive administration.
    • Tracking, managing and reporting ongoing activity relative to the sales pipeline.
    • Responding and providing solutions to the incoming client or partner calls.
  • If you are employed in Customer Support, your daily routines will include:
    • Ensuring customer satisfaction and providing the best interaction within the customer service department.
    • Actively listening to the customer by adopting a positive frame of mind and constant professionalism.
    • Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media.
    • Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience or problems related to system configurations and network settings.
    • Being in contact with other departments and redirecting related cases and issues to responsible departments.
    • Ensuring and participating in the success of your department.
    • Ensuring consistency in brand messaging by focusing on the availability and quality of products and services.
    • Providing account and application support to viewers namely with regard to software functionality.


**Requirements:**
  • You have a native level of Dutch and are fluent in English (depending on the client B2 is sufficient).
  • You have a valid school diploma or already are having your bachelor ́s degree.
  • You already have experience in Customer Service or Sales or are interested in any of these areas.
  • You are customer and quality oriented.
  • You have a strategic mindset.
  • You are thriving for perfectionism and excellence.
  • You are a natural communicator and an attentive listener.
  • You are motivated and dedicated and are super interested in a new challenge.
  • You like working in a team and are looking forward to engaging in a multinational team.


**What We Offer:**
  • Depending on the client there is several relocation support for foreign applicants including accommodation for up to one year.
  • Yearly salary conditions from €14,500 - €20,000*
  • Type of contract: constant renewable 1-year contract.
  • Training: 1-5 weeks (depending on your experience and the project).
  • Extra perks for international candidates depending on the client: Flight refund after 9 months. Airport-Pickup. Yearly 2-way flight ticket back to your home country within the EU. Support regarding required documents like NIF, SSN as well as bank account. Extracurricular activities like free language courses, cooking classes, sporty activities and social events organized by the company. Real career development possibilities in many different directions.

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