Croatian Language Customer Support Expert for Sustainable Fashion Marketplace

Há 1 mês


Braga, Braga, Portugal Teleperformance Greece Tempo inteiro
Contribute to Sustainability and Customer Happiness

At Teleperformance Greece, we are collaborating with a leading online conscious fashion marketplace to find individuals who share our passion for sustainable living.

As a Customer Support Specialist, you will be the primary point of contact for Croatian speaking customers, helping them with their online purchases on our platform.

Your Key Responsibilities:

  • Provide exceptional customer service via ticketing and chat, resolving incidents and answering questions in a timely manner.
  • Escalate issues to internal and external stakeholders as needed, adhering to documented procedures.
  • Work collaboratively with a global team to ensure seamless customer experiences.

Your Ideal Background:

  • Excellent Croatian reading and writing skills.
  • Good English reading and writing skills (B2+ level).
  • Strong interpersonal and communication skills, with a service-minded and empathetic approach.
  • Proficiency in using computers, with typing and navigation skills.
  • Comfortable working in a global company and international environment.

What We Offer:

  • Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance.
  • Competitive monthly salary, plus two extra salaries per year.
  • Refer-A-Friend program with great bonuses.
  • Health care benefits and numerous discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Free online Greek language courses.

This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing a leading brand.



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