German Language Customer Service Representative for Global Tech Company

1 semana atrás


Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro
Unlock Your Potential in Porto

We are seeking a highly motivated German-speaking customer support specialist to join our team in Porto. As a key member of our global family, you will be responsible for delivering exceptional customer experiences while working directly with our renowned tech company.

About the Role:
  • Support customers with technical and accounting issues via phone, ticket, and chat
  • Showcase software solutions through online demonstrations, highlighting functionality that solves individual IT challenges
  • Identify customer needs and forward requests to our sales department
  • Collaborate with the Customer Support team to deliver top-notch service
Requirements:
  • University degree in economics or relevant vocational education
  • Previous customer support experience
  • Native German and English fluency is mandatory; additional languages like Italian, Spanish, or French are a plus
  • Windows/Mac user knowledge desirable
  • At least some experience working with customers or in sales
What We Offer:
  • Onsite onboarding in our HQ office for a seamless start
  • Competitive compensation package with company achievement bonus and stock-based options
  • Public transport-friendly office with access to Corporate Benefits platform
  • Regular team events and company-wide celebrations
  • Hybrid and flexible work time with up to 50% home office
  • Work From Abroad Program allowing up to 40 days of work outside your contracting country
Estimated Salary Range:

€45,000 - €65,000 per annum, depending on qualifications and experience

About Us:

We are Multilingual Jobs Worldwide, a leading recruitment agency specializing in multilingual talent. With offices in Oslo, Tallinn, Malaga, Malta, and Lisbon, we connect top candidates with exciting job opportunities worldwide.



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