German Language Customer Service Representative for Global Tech Company
1 semana atrás
We are seeking a highly motivated German-speaking customer support specialist to join our team in Porto. As a key member of our global family, you will be responsible for delivering exceptional customer experiences while working directly with our renowned tech company.
About the Role:- Support customers with technical and accounting issues via phone, ticket, and chat
- Showcase software solutions through online demonstrations, highlighting functionality that solves individual IT challenges
- Identify customer needs and forward requests to our sales department
- Collaborate with the Customer Support team to deliver top-notch service
- University degree in economics or relevant vocational education
- Previous customer support experience
- Native German and English fluency is mandatory; additional languages like Italian, Spanish, or French are a plus
- Windows/Mac user knowledge desirable
- At least some experience working with customers or in sales
- Onsite onboarding in our HQ office for a seamless start
- Competitive compensation package with company achievement bonus and stock-based options
- Public transport-friendly office with access to Corporate Benefits platform
- Regular team events and company-wide celebrations
- Hybrid and flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
€45,000 - €65,000 per annum, depending on qualifications and experience
About Us:We are Multilingual Jobs Worldwide, a leading recruitment agency specializing in multilingual talent. With offices in Oslo, Tallinn, Malaga, Malta, and Lisbon, we connect top candidates with exciting job opportunities worldwide.
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