German Speaking Customer Support Specialist

1 semana atrás


Porto, Porto, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

We are working with Wibit Consulting & Services, a leading Outsourcing/BPO consultancy, to onboard a German-speaking Customer Representative in Porto. The role offers an attractive salary and benefits package.

Key Highlights:
  • Salary: €45,000 - €55,000 per year (based on industry standards in Portugal)
  • Location: Porto, Portugal

The successful candidate will be responsible for handling all incoming contacts from bank clients via phone, chat, and email, providing excellent customer service experience, and ensuring the provision of accurate information.

About the Role:

This is a fixed-term position (6 months) with the possibility of extension or permanent contract. The ideal candidate will have native/fluent German skills (C2 level), fluent English (B2 level), and excellent communication skills. A relocation support package is available, including two weeks of training and one week of nesting on-site.

What We Offer:

A dynamic team with a positive and friendly atmosphere, offering food vouchers, guidance, and tools to reach full potential. Working hours are Monday to Friday, 8 AM - 5 PM, with the possibility of changing to 8:00 AM – 8:00 PM in the future.



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