German and English Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Flutter Entertainment Plc Tempo inteiro

Company Overview:

PokerStars is a world-leading online gaming company, part of the Flutter Entertainment Plc family.

We operate in over 100 global markets, offering sports betting, casino, poker, rummy, and lottery services mainly online.

Our team of over 8,000 colleagues drives our vision of responsible and sustainable gaming entertainment.

Salary: We offer a competitive salary with a generous base pay of approximately £30,000 per year.

Job Description:

This is a dynamic day shift role for a Customer Support Specialist - German and English, working in our busy customer support data-driven team based in Sofia, Bulgaria.

You will be part of a fast-paced environment, working to agreed targets as we strive to grow our brands and develop our services.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills in German and English.
  • Customer-obsessed with a strong focus on providing fast, accurate, thorough, and friendly responses.
  • Able to multitask and think quickly on your feet, making solid decisions under pressure.
  • Tech-savvy and efficient with different communication and office software tools.

Benefits:

  • A comprehensive benefits package, including health insurance, dental insurance, personal life insurance, disability coverage, and much more.
  • A generous discretionary annual performance bonus.
  • 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay.
  • A sports card membership valid across the country.
  • Discounts as a compliment from us among different services.
  • Monthly lunch and travel allowance.
  • Free snacks, fruits, and drinks in the office.

Others:

We are committed to creating an inclusive environment where our people can thrive. We welcome you to let us know if you have any accessibility needs.

We strive to ensure that the excitement of gaming and entertainment is experienced in a responsible and sustainable way.



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