Lighting Product Support Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Lighting Product Support Specialist will be:

Respond to customer inquiries via phone, email, and social media channels, providing timely and accurate support.

Assist users with Pre-Sales, General Inquiries, and technical support issues.

Communicate effectively with customers in a multicultural environment, adapting the company's voice and tone for various interaction channels.

Maintain excellent customer satisfaction by responding in an appropriate and friendly manner.

You will work alongside a diverse team in a fast-paced environment.

To succeed in this role, you should be a native French speaker and have a good level of English.

You are looking for a job opportunity abroad.

You are motivated and committed to your work.

You have no troubles with writing in French.

You are a team player and willing to work with many other nationalities.

Sales/Commercial background is a plus.

Previous experience in Customer Service or credit recovery experience is a plus.

**What We Offer:**

We provide a competitive salary package including a gross monthly salary of €890 x 14 months, a performance bonus up to €100 per month, meal vouchers, reimbursement of transportation costs, Private Health Insurance, and dental plan after six months.

**Additional Benefits:**

If you live outside Portugal, we reimburse your initial flight ticket up to €400 after four months within the company. We also offer four months of accommodation in a shared flat provided by us (rental fee to pay).

We strive to create a challenging and fast-paced work environment where you can grow professionally and personally.

As a Blu Selection employee, you will have the opportunity to collaborate with some of the biggest brands in the industry.

You will be part of a multicultural and international environment where you can develop your skills and career.

We provide fully paid training, professional development, and career evolution opportunities.



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