Customer Solutions Expert Position with Global Impact

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

As a leading tech company in Estonia, Blu Selection has been empowering sales and marketing teams worldwide with user-friendly tools since 2010. Our cloud-based software is trusted by over 100,000 companies across 179 countries. We have a diverse team of more than 850 employees from 50+ nationalities, with offices in Europe and the US.

This role involves collaborating with our support team to provide top-notch support to French-speaking clients based in Lisbon. You will work closely with product management and engineering teams to stay up-to-date on the latest features and contribute to resolving customer issues.

Your key responsibilities as a Customer Solutions Expert will include:

  • Responding to customer inquiries via live chat and phone in a friendly and efficient manner
  • Collaborating with cross-functional teams to drive business outcomes
  • Troubleshooting customer issues and providing suitable solutions
  • Helping turn both new and existing customers into loyal users

To succeed in this role, you will require:

  • Fluency in French and English (additional languages such as Portuguese, German, or Spanish are a plus)
  • At least one year of experience in a customer-facing role
  • Excellent interpersonal and communication skills
  • Ability to multitask and manage several customer conversations simultaneously
  • Basic knowledge of sales processes (e.g., lead tracking, reporting)
  • Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage

Our salary package for this position includes a competitive annual salary of $85,000, excellent benefits (annual bonus, health insurance, meal allowance, flexible benefits for transport, technology, etc.), and numerous opportunities for personal and professional growth with internal and external training. We value diversity and are committed to creating an inclusive environment for all employees, regardless of background.



  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Transform your career with Wibit Consulting & Services (Wibitcs) as a Customer Support Specialist. This role offers an exceptional opportunity to work with a global professional services company, serving clients in over 120 countries.About the CompanyWe are a pioneering consulting, technology, and outsourcing organisation that empowers our team members to...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Are you a customer service expert looking for a new challenge? We have an exciting opportunity for a Customer Support Specialist to join our team at Wibit Consulting & Services in Portugal. Job Overview: As a Customer Support Specialist, you will be responsible for providing exceptional support to business customers through live chat, email, and phone. You...


  • Lisboa, Lisboa, Portugal Glory Global Solutions Tempo inteiro

    Job Description    As a Global Software Infrastructure Solutions Expert, you will be an integral part of the Global Professional Services team at Glory Global Solutions. Our company is a global leader in cash technology solutions, providing confidence to financial, retail, cash center, and gaming industries that their cash is protected and always...


  • Lisboa, Lisboa, Portugal Sap Tempo inteiro

    About SAPSAP is a global leader in enterprise software and solutions, helping over 400,000 customers worldwide to run better. With a strong focus on innovation and collaboration, we empower our employees to bring out their best.


  • Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

    As a Global Customer Support Expert with Spanish at Colt Technology Services Group Ltd., you will be responsible for delivering exceptional customer experiences while working with customers in the Spanish language. Our global team of experts empowers people to thrive and work on projects that connect people, cities, businesses, and ideas.About ColtColt is a...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    At Accs - Ares Customer Care Solutions Gmbh, we are seeking a highly skilled Dutch Customer Support Specialist to join our team in Lisbon, Portugal. This full-time position offers an exciting opportunity to provide exceptional customer support to a video streaming platform.Key Responsibilities:Provide multichannel support (telephone, email, chat) to clients...


  • Lisboa, Lisboa, Portugal Rival Tempo inteiro

    We're expanding our Lisbon office with a customer solutions expert role, where you'll collaborate closely with our support team to deliver exceptional experiences for our clients. This is an exciting opportunity to grow with Rival and make a lasting impact.Your new challenge will involve:Working in tandem with the support team to provide swift, friendly...


  • Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiro

    OverviewAlter Solutions Group seeks a seasoned Global Technical Solutions Expert to join its Resources and Skills Department in Portugal. This role requires the right individual to work collaboratively with the IT Finance Department, leveraging their expertise to ensure seamless task execution.SalaryThe estimated salary for this position is approximately...

  • Customer Solutions Expert

    4 semanas atrás


    Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

    Unlock Your Career Potential in a dynamic environment at Webhelp France, a global technology and services leader. Are you ready for what's next? We empower brands to improve their businesses with technology and integrated solutions across 70 countries. Our recognition as a top workplace and career growth leader speaks volumes about our company culture. As a...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    OverviewThe role of a Customer Service Expert at our company involves providing top-notch support to clients' customers while working on high-profile projects with worldwide brands. This position requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.Salary and BenefitsWe offer a...


  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Expert Gmbh is partnering with a leading BPO/outsourcing company to hire an Italian-speaking Customer Service Expert to join their team in Lisbon. Primary Responsibilities:• Respond promptly and professionally to customer inquiries and issues via phone and email.• Provide accurate and detailed information about drone products, features, and...


  • Lisboa, Lisboa, Portugal FedEx Tempo inteiro

    Job SummaryWe are seeking a highly motivated and customer-focused Global Customer Experience Expert to join our team at FedEx. In this role, you will be responsible for delivering exceptional customer service and support to our Enterprise Global & Regional Accounts.About the RoleThis is an exciting opportunity to work with a dynamic team and contribute to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated Global Customer Experience Expert to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while working on projects for top global brands.Your primary goal will be to support clients' activities by providing...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Job Title: Cloud Infrastructure Expert for Global Software SolutionsCompany OverviewWe are a rapidly growing Inc. 5000 company and a top-ranked dev shop according to Clutch, creating winning custom software solutions that help companies across 15+ industries change the lives of millions.Job DescriptionThis is a remote position, allowing candidates from...

  • Customer Support Expert

    4 semanas atrás


    Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job OverviewThe Accs - Ares Customer Care Solutions GmbH seeks a Dutch/Flemish Customer Support Specialist to join its team in Lisbon, Portugal. This is a full-time position with a salary of approximately €25,000 per year.About the RoleThis position involves assisting customers of a video streaming platform using multiple communication channels (phone...

  • Global IT Solutions Expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Dellent Consulting Tempo inteiro

    Dellent Consulting is seeking an experienced Global IT Solutions Expert to join our team in Lisbon. As a key player in banking across the EU and worldwide, we're part of a multicultural team spanning over 50 countries.This role involves working on developing solutions in three main areas: investments, business solutions, or commercial/personal...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we're seeking a Customer Solutions Expert to join our global team.About the RoleThis is an exceptional opportunity for a skilled professional to thrive in a dynamic customer success environment. As a Customer Solutions Expert, you'll be responsible for delivering world-class customer experiences through proactive issue resolution, effective...


  • Lisboa, Lisboa, Portugal Fedex Group Tempo inteiro

    FedEx Group is seeking a highly skilled Global Customer Experience Solutions Manager to join our team in Lisbon, Portugal. The ideal candidate will have a proven track record of delivering customer-centric solutions that drive business growth and improve customer satisfaction.As a Global Customer Experience Solutions Manager at FedEx, you will be responsible...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Established in 2010, our client has been empowering sales and marketing teams worldwide with innovative software solutions.About the RoleWe are seeking a highly skilled Customer Solutions Specialist to join our Lisbon office. This dynamic role involves providing top-notch support to French-speaking clients by efficiently addressing their inquiries and...


  • Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiro

    Job DescriptionWe are seeking a highly organized and flexible individual to fill the role of Customer Solutions Assistant with Norwegian language proficiency. This position is part of our team in Sofia, Bulgaria, working on a global scale.About the Job:The primary responsibilities of this position include responding to customer inquiries, providing accurate...