Smart Technologies Consultant With Norwegian Or German And English

4 semanas atrás


Braga, Braga, Portugal Astrea Recruitment Tempo inteiro

About The Role

We are seeking an enthusiastic and open individual for the position of Smart Technologies Consultant with Norwegian or German and English. The ideal candidate will have fluency in one of these languages and good knowledge of English. Familiarity with iOS and Android OS features is also a plus.

Key Responsibilities

  • Help customers with any issues and questions via tickets or calls.
  • Provide support by listening closely and identifying the best solution.
  • Guide customers through the process and strive to provide a positive experience.
  • Identify and report observed issue trends and frequent questions to your superior.
  • Work as part of a team, supporting and maintaining a good working atmosphere.

Requirements
  • Fluency in Norwegian or German and good knowledge of English language.
  • Familiarity with iOS and Android OS features and an active interest in learning more.
  • Great listening and communicating skills, able to empathize with the customer.
  • Friendly approach and drive to be of service and provide the best experience and results.
  • Team-oriented and ready to help others and act as part of the team.

What We Offer
  • Great compensation for your efforts and a stable full-time employment.
  • Flexible working hours organized into day shifts and a home-office option.
  • Fully-paid training and different learning and career growth opportunities.
  • Additional health insurance and a fully paid annual leave.
  • Part-time option available in 4h or 6h shifts.

This is a great opportunity for someone who enjoys working with technology and is passionate about customer service. If you feel confident that you're the perfect fit, we encourage you to take the next step and share your detailed resume in English.

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