Technical Support Specialist for Search Engine Company

Há 6 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is a leading provider of talent solutions, and we are excited to announce an opportunity for passionate individuals to join our team as Customer Advisors. This role offers a unique chance to work on an exclusive technical project for a well-known search engine company.

Job Overview

As a Technical Support Specialist, you will be part of a dynamic team responsible for delivering exceptional customer experiences in a fast-paced environment. You will utilize your Dutch language skills to connect with international customers and solve technical queries effectively.

Our team is committed to innovation and excellence, and we are looking for someone who shares our passion for technology and customer service.

Key Responsibilities
  • Provide technical support to customers via phone, email, or chat
  • Utilize problem-solving skills to troubleshoot complex technical issues
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements and Qualifications
  • Dutch native speaker (B2 level English required)
  • Tech savvy with experience in troubleshooting technical issues
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic environment with rotating shifts
Compensation and Benefits
  • Base Salary: €1,100 per month (14 payments/year)
  • Performance Bonus: up to €120 per month for meeting KPIs
  • Complexity Bonus: €135 per month for mastering technical processes
  • Meal Allowance: €7.23 per day
  • Transport Allowance: €20 per month
  • Health Insurance: coverage from day one (free after six months)

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

Lisbon, Portugal is a vibrant city with a rich cultural scene, offering a great quality of life and plenty of opportunities for personal and professional growth.



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