Video Streaming Customer Support Specialist
2 semanas atrás
Video Streaming Customer Advisor Role Overview
We are an international recruitment company, Filipa Santos Atlean World, dedicated to promoting multicultural environments and multilingual markets. Our goal is to make the candidate's recruitment journey smoother and more enjoyable.
Key Responsibilities
- Establish strong customer relationships through effective communication in Norwegian and English
- Respond to customer inquiries and resolve issues in a timely manner
- Utilize knowledge base to find independent and proactive solutions
- Collaborate with the team to achieve customer satisfaction and retention goals
Requirements
- Native level of written and verbal communication skills in Norwegian
- Good computer skills and proficiency in using software applications
- Excellent communication and interpersonal skills, with a team-oriented approach
- Previous customer support experience and a high school diploma
- EU passport or a Portuguese resident card
What We Offer
- Competitive salary: €1,606 per month or €1,346 with accommodation
- A 12-month renewable contract, with the possibility of becoming permanent after 2 years
- Meal vouchers, holiday and Christmas allowance, and private health insurance
- Relocation package, including flight expenses, accommodation, and Portuguese language lessons
- Opportunities for career progression and professional development
Recruitment Process
- Initial contact by email for an initial discussion
- Online video interview to assess motivations and discuss the job
- Online tests to evaluate linguistic and technical skills
- Final interview with our client to discuss the position and team
Atlean World's Commitment
We are committed to guiding you through the recruitment process and providing ongoing support. Our expert recruiters will reach out to you to discuss the role, address your questions, and ensure you have a comprehensive understanding of the opportunity.
As your recruitment partner, we will be with you every step of the way, from application to onboarding and beyond.
Let's work together to find the perfect fit for your skills and career aspirations.
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