German Customer Support Representative

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

About the Job:
As a German Customer Support Agent at Cross Border Talents, you will play a vital role in providing top-notch customer service to our client’s prestigious worldwide brands. Your mission is to deliver exceptional support, resolve issues efficiently, and maintain accurate data input.

Responsibilities:

  • Answer inbound calls and customer inquiries in German.
  • Provide support and direction to customers, resolving service issues in a timely and empathetic manner.
  • Maintain accurate data input of consumer enquiries, questions, and feedback on the customer services database.
  • Troubleshoot using open questions, support documents, and system training.
  • Offer recommendations for common problems or frequently asked questions.

Requirements:
  • Fluency in German (C2 Level or Native).
  • Good knowledge of English (B1 level).
  • Typing Speed: 20 words per minute.
  • Availability to work in rotating shifts.
  • Good computer skills.
  • Excellent communication, listening, and empathy skills.
  • Good time management skills.
  • Team spirit and flexibility.

What We Offer:
  • Competitive salary.
  • Meal vouchers.
  • Fixed-term, renewable employment contract.
  • Private health insurance after 6 months of contract signature.
  • Airport pick-up and administrative assistance with registration in Portugal.
  • Reimbursement of flight expenses.
  • Accommodation in one of our Client's company's shared apartments.
  • Free Portuguese lessons, sports activities, and more.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking an Expert German Language Customer Support Representative to join our team at Cross Border Talents. In this role, you will provide exceptional support to customers in their native language, utilizing your strong customer service background and fluency in German.


  • Lisboa, Lisboa, Portugal Sellfreenow Tempo inteiro

    Job Opportunity: Community Support Representative – GermanSellfreenow is currently hiring a Community Support Representative – German to join our team in Portugal. As a Community Support Representative – German, you will be responsible for providing support to customers in German language.Key Responsibilities:Provide excellent customer service to...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Title: German Customer Service RepresentativeAbout the Role: We are seeking a highly skilled German speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer support to our clients, resolving their issues, and ensuring their satisfaction.Key...


  • Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job OverviewWe are seeking a highly skilled German language customer support representative to join our team at Bosch.SalaryThe estimated annual salary for this role is around 48,000 USD, based on industry standards and location factors.Job DescriptionIn this role, you will be responsible for handling customer inquiries in writing and over the phone in...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Role OverviewWe are seeking a highly skilled German Speaking Customer Service Representative to join our dynamic team in Lisbon, Portugal. In this role, you will be the first point of contact for our corporate customers, providing telephone and online support services in German.


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Customer Service Representative German SpeakerWe are looking for a motivated and proactive individual to join our team as a Customer Service Representative German Speaker. In this role, you will be responsible for providing 1st line support to our customers, resolving routine and non-routine incidents, and working closely with the team to deliver excellent...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Customer Support Representative with native fluency in German to join our team at Cross Border Talents.About the RoleThis is an exciting opportunity to provide exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat. As a key member of our support team,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    **Job Title:** German Customer Service Representative in Lisbon**Location:** Lisbon, PortugalAt Cross Border Talents, we're seeking a highly motivated and detail-oriented Customer Support Representative (German Market) to join our team in Lisbon. As a customer-facing representative, you'll be the primary point of contact for German-speaking customers,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support RoleAs a German Customer Support representative at Cross Border Talents, you will be the first point of contact for our customers. Your primary responsibility will be to answer customer questions and execute orders efficiently. Additionally, you will assist with phone banking ID and T-PIN setup, as well as Postbank app setup. You will also...


  • Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiro

    About German-World, Inc.We are a leading company partnering with top BPO/outsourcing firms. Our goal is to connect talented individuals with exciting career opportunities in customer service. We currently have an opening for a highly skilled German-speaking customer service expert to join our team in Lisbon, Portugal.Primary ResponsibilitiesProvide...


  • Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiro

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team at ADECCO RECURSOS HUMANOS. As a German Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling both routine and non-routine incidents, problems, and requests.Key ResponsibilitiesProvide 1st...


  • Lisboa, Lisboa, Portugal speakit Tempo inteiro

    About the RoleWe are seeking an experienced German-speaking Customer Success Representative to join our team at Spotify. As a key member of our customer-facing team, you will be responsible for providing exceptional support to advertisers using our Ad Studio platform.The ideal candidate will have a native or near-native level of German, excellent...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Company OverviewNikon is a leading global supplier of innovative products and solutions based on advanced opto-electronics and precision technologies. With a strong presence in the market, Nikon offers a wide range of products including cameras and binoculars.Job SummaryWe are seeking a highly skilled German customer support representative to join our team...


  • Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job Title: German Language Customer Service Representative">About the Role:">We are seeking a highly skilled and fluent German language customer service representative to join our team at Talent Trail. As a German language customer service representative, you will be responsible for providing exceptional customer service to clients in Germany, resolving...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service in LisbonWe are seeking a highly motivated and proficient German-speaking customer service representative to join our team in Lisbon.About UsNestled in the heart of Lisbon's e-commerce sector, we deliver exceptional customer experiences. Our diverse team is driven by talent, creativity, and innovation, making significant strides in the...


  • Lisboa, Lisboa, Portugal Adecco Recursos Humanos Tempo inteiro

    Job SummaryWe are seeking a highly skilled German Customer Service Representative to join our team at Adecco Recursos Humanos. As a German Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Germany, handling a wide range of customer inquiries and issues.Key ResponsibilitiesProvide timely and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative - German LanguageAre you passionate about entertainment and media? Do you have excellent communication skills and a customer-oriented approach? We are looking for a German-speaking Customer Service Representative to join our team at Cross Border Talents.Key Responsibilities:• Assist viewers through phone and/or chat...


  • Lisboa, Lisboa, Portugal Salve Consulting Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Service Representative with proficiency in German to join our dynamic team at Salve Consulting. As a key member of our customer support team, you will play a crucial role in ensuring our clients receive exceptional service and support.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly motivated German-speaking Customer Support Representative to join our dynamic team in Lisbon, Portugal.Lisbon, the capital city of Portugal, offers a unique blend of rich history, vibrant culture, and stunning natural beauty. From historic castles to delicious cuisine and picturesque landscapes, it's a captivating destination for...