Global Customer Support Expert for French Speakers

Há 5 horas


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

Key Responsibilities:

  • Provide exceptional customer support to clients through inbound calls.
  • Welcome and advise customers, offering tailored solutions on every call.
  • Collaborate with internal departments to facilitate efficient processing of customer requests.
  • Maintain the confidentiality of customer information at all times.

Requirements:

  • French Native or Strong C2 proficiency + English B1 level.
  • Prior experience in customer support is advantageous but not mandatory.

We Offer:

  • Monthly salary: 930 euro.
  • Performance Bonus: 100 euros for three months, then up to performance.
  • Meal Allowance: 9 euro per day.
  • Transportation reimbursement: up to 40 euro.
  • Private Medical Insurance after 4 months.
  • Working schedule: Monday to Saturday, rotating shifts from 7am till 7pm.

This role offers a unique opportunity to join Cross Border Talents as a Global Customer Support Expert for French Speakers. The ideal candidate will possess excellent communication skills, be fluent in French, and have prior experience in customer support.



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