Customer Service Ambassador

2 meses atrás


Aveiro, Aveiro, Portugal Minacs Tempo inteiro

Unlock Your Potential as a Customer Service Representative

Are you looking for a challenging and rewarding career in customer service? We're a global technology and services leader that powers the brands of the future. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join us.

About the Role

As a Customer Service Representative, you will be responsible for providing top-notch support to our clients through multiple channels, including email and phone. You will be the face of our company, and your excellent communication skills, empathy, and problem-solving abilities will make all the difference in delivering exceptional customer experiences.

Key Responsibilities

  • Assist customers with their inquiries and concerns in a timely and professional manner
  • Provide product and service information to customers, and make recommendations based on their needs
  • Handle and resolve customer complaints in a fair and efficient manner
  • Work collaboratively with our team to achieve our customer satisfaction goals

What We Offer

We're committed to providing our employees with the tools, training, and support they need to succeed in their roles. As a Customer Service Representative, you can expect:

  • A competitive salary and performance-based bonus
  • Full paid training on our company and the project you'll be working on
  • Career development programs, specialized courses, and language classes
  • Eligibility to work in a dynamic and multicultural environment

Requirements

To be successful in this role, you'll need:

  • A high level of French (written and oral)
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Proactive and results-oriented approach to work

Join Our Team

We're a global company with a diverse and inclusive culture. If you're passionate about delivering exceptional customer experiences and have a strong desire to learn and grow, we'd love to hear from you.



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