Customer Support Specialist for Meta Platforms

2 semanas atrás


Lisboa, Lisboa, Portugal Gentleway Tempo inteiro

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our support team as a Customer Support Specialist for Meta Platforms. As a key member of our team, you will be responsible for providing exceptional support to our clients, answering their inquiries, and resolving any technical issues they may encounter.

About Us:

Gentleway is a leading technology company that specializes in providing top-notch customer support services to various clients. We are committed to delivering exceptional results and building long-lasting relationships with our clients and their customers.

Key Responsibilities:

  • Providing support to clients via live chat, email, and phone in both Italian and English.
  • Resolving technical issues and answering client inquiries in a timely and professional manner.
  • Working closely with the support team to ensure seamless communication and collaboration.

About the Role:

This is a full-time position that requires a strong commitment to customer satisfaction and a passion for delivering exceptional support services. As a Customer Support Specialist, you will have the opportunity to work with a dynamic and supportive team, learn new skills, and grow your career with Gentleway.

What We Offer:

  • A competitive salary and remuneration package.
  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive work environment.

Requirements:

To be successful in this role, you will need to have a strong command of both Italian and English languages, excellent communication skills, and a passion for delivering exceptional customer support services. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.


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