Empregos actuais relacionados com Luxury Guest Experience Ambassador - Porto, Porto - Guestready Group
-
Lead Guest Experience Ambassador
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: World Of Hyatt Inclusive Collection, a renowned international group, is seeking a highly skilled Lead Guest Experience Ambassador to join their 5-star hotel on the stunning Madeira Island.
-
Luxury Guest Experience Specialist
4 semanas atrás
Porto, Porto, Portugal Vendom Company Tempo inteiroLuxury Guest Experience SpecialistWe are looking for a dedicated and experienced Reservations Agent to join our team at the Vendom Company, where you will play a vital role in delivering exceptional guest experiences.About the Role:As a Luxury Guest Experience Specialist, you will be responsible for interacting with clients and agencies, ensuring seamless...
-
Guest Experience Ambassador
4 semanas atrás
Porto, Porto, Portugal Guestready Tempo inteiroAbout UsGuestReady is a pioneering short-term rental management company that sets the standard for hospitality excellence. With a strong presence in the UK, France, Portugal, Spain, and the UAE, we continue to grow rapidly. Since our inception in 2016, we have achieved remarkable milestones, including 3.3 million guest nights sold and $170 million in Gross...
-
Customer Service Ambassador for Luxury Automotive Brand
4 semanas atrás
Porto, Porto, Portugal Blu Selection Tempo inteiroAre you passionate about delivering exceptional customer service and have experience in the luxury sector or hotel industry? Blu Selection, a leading luxury automotive brand, is seeking an experienced Customer Expert to represent their discerning clientele.Your Role as Customer Expert:As a Customer Expert, you will be an ambassador of the brand, ensuring...
-
Customer Service Ambassador for Luxury Automotive Brand
4 semanas atrás
Porto, Porto, Portugal Blu Selection Tempo inteiroAre you passionate about delivering exceptional customer service and have experience in the luxury sector or hotel industry? This role may be a great fit for you.About Blu SelectionWe are a leading provider of high-end automotive solutions. Our team is dedicated to providing top-notch customer experiences.Job OverviewWe are seeking a Customer Expert to...
-
Customer Experience Ambassador
4 semanas atrás
Porto, Porto, Portugal Guestready Group Tempo inteiro**About Us**At GuestReady, we revolutionise the short-term rental industry through innovative technology and a commitment to hospitality. Our purpose is to empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish.**The Role**We are seeking a French-speaking Guest Support...
-
Customer Experience Ambassador
4 semanas atrás
Porto, Porto, Portugal Guestready Group Tempo inteiroAbout GuestReadyWe are a globally leading short-term rental management and hospitality company, providing great services to property owners and amazing stays to guests. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.Job Description:We are looking for a French-speaking...
-
Senior Guest Experience Coordinator
3 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewGuestReady is a pioneering short-term rental management company, providing exceptional services to property owners and unparalleled stays to guests. With operations in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, we are rapidly expanding our reach.About UsWe revolutionize the short-term rental industry through...
-
Porto, Porto, Portugal Guestready Group Tempo inteiroWe are seeking a highly skilled Guest Support Representative to join our team in Portugal. As a Customer Support Ambassador, you will play a pivotal role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.Key Responsibilities:Provide timely and accurate responses to guest inquiries via chat, phone, and email,...
-
Senior Guest Experience Professional
2 semanas atrás
Porto, Porto, Portugal Guestready Group Tempo inteiro**About Us**At GuestReady Group, we are revolutionizing the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish.**The Role**We are seeking an experienced Guest Support Representative to...
-
Customer Experience Specialist
4 semanas atrás
Porto, Porto, Portugal Manpowergroup Tempo inteiroWe're seeking a talented Customer Experience Specialist to join our team at ManpowerGroup.About the Role:As a key member of our guest services team, you will play a vital role in ensuring that our clients receive exceptional service. You will be the primary point of contact for guests, handling inquiries, resolving issues, and providing support through...
-
Senior Luxury Brand Ambassador
2 semanas atrás
Porto, Porto, Portugal Puig Tempo inteiroJob OverviewPuig is a prominent player in the global fashion and beauty industry, boasting a diverse portfolio of renowned luxury brands.
-
Guest Experience Team Member
2 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout Buscojobs Portugal: A Global Leader in Short-Term RentalsWe are a rapidly growing company, operating in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates. With over 3.3 million guest nights sold, generating over $170 million in Gross Booking Value and managing a portfolio worth over $1 billion, we are revolutionizing the...
-
Luxury Customer Experience Specialist
1 semana atrás
Porto, Porto, Portugal Farfetch Tempo inteiroFARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. As a Luxury Customer Experience Specialist, you will play a crucial role in delivering exceptional service to our VIP customers.Estimated Salary: $65,000 - $90,000 per yearThe Role:We are seeking a highly skilled and customer-focused individual to join our Private...
-
Luxury Client Experience Specialist
Há 1 mês
Porto, Porto, Portugal Farfetch Tempo inteiroFARFETCH is a global platform for luxury fashion, connecting creators, curators, and consumers. Our mission is to bring together an incredible creative community made up of our people, partners, and customers. We welcome differences, empower individuality, and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.The...
-
Front Desk Ambassador
4 semanas atrás
Porto, Porto, Portugal Host Wise Tempo inteiroAbout UsHost Wise is a pioneering property management company in Portugal, revolutionizing the vacation rental and real estate investment sectors with a passion for innovation.We connect property owners, investors, tourists, and digital nomads worldwide, offering a platform that fosters seamless interactions between parties.As a rapidly growing startup,...
-
Luxury Customer Service Ambassador
3 semanas atrás
Porto, Porto, Portugal Farfetch Group Tempo inteiroFARFETCH is a global luxury fashion platform connecting creators, curators, and consumers. Our mission is to provide seamless and memorable experiences for customers worldwide.Company OverviewWe're a positive platform for good, welcoming differences, empowering individuality, and celebrating diverse skills and perspectives. Our community is at the heart of...
-
Guest Experience Team Lead
2 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: We are an international hotel group located on the stunning Madeira Island, seeking a highly skilled Guest Experience Supervisor to join our 5-star hotel team.Salary: A competitive monthly salary above average is offered for this full-time position.Job Description: As a key member of our opening team, you will guarantee a smooth and...
-
Wine Connoisseur for Japanese Fine Dining Experience
2 meses atrás
Porto, Porto, Portugal Vendom Company Tempo inteiroAbout UsVendom Company is a renowned establishment in the world of fine dining, specializing in authentic Japanese cuisine.Job OverviewWe are currently seeking an experienced and passionate Wine Connoisseur to join our team as a Sommelier at our Japanese restaurant.ResponsibilitiesSelect and manage our extensive wine list to impress even the most discerning...
-
Guest Experience Coordinator
3 semanas atrás
Porto, Porto, Portugal Guestready Group Tempo inteiroCompany Overview">At GuestReady, we revolutionize the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish.">Salary">We offer a competitive salary of €25,000 - €30,000 per annum,...
Luxury Guest Experience Ambassador
Há 1 mês
About GuestReady Group:
Company Overview
We are a globally leading short-term rental management and hospitality company, providing great services to property owners and amazing stays to guests.
We operate in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates and are growing fast. Launched in 2016, we have generated over $170 million in Gross Booking Value and manage a portfolio worth over $1 billion.
Job Description
We are looking for a French-speaking Guest Support Representative to join our hospitality team in Portugal.
The ideal candidate should have excellent communication skills and a passion for providing top-notch customer service.
In this role, you will be responsible for ensuring that our guests have a seamless and enjoyable experience from pre-booking to post-stay.
Responsibilities
- Providing professional and friendly support to guests via chat, phone, and email, ensuring that their inquiries are answered promptly and accurately.
- Serving as the first point of contact for guests experiencing check-in, cleaning, maintenance, and check-out issues, taking ownership of their concerns and striving to provide quick and effective solutions.
- Performing basic troubleshooting for common requests, such as resetting Wi-Fi routers or addressing other technical issues.
- Maintaining a high level of quality and professionalism in all customer interactions, ensuring that guests feel heard and valued.
- Ensuring that guests are satisfied with their experience, taking proactive steps to address any concerns or issues that arise.
- Maintaining a deep understanding of GuestReady's processes and tools, staying up to date on changes and updates to our systems.
- Keeping detailed records of all guest interactions in our internal system, ensuring that all information is accurately documented and easily accessible to other team members.
- Being proactive in finding creative solutions to guest requests, using your knowledge of our services and resources to provide exceptional service and exceed guest expectations.
Requirements
- Excellent communication skills and ability to multitask.
- Fluent French and English language skills.
- Prior experience in customer service, hospitality, or related fields.
- Strong problem-solving skills and ability to think on your feet.
- Comfortable with technology.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to work in a fast-paced environment and maintain a positive attitude.
Estimated Salary: €25,000 - €30,000 per annum (dependent on experience)
Benefits:
We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development.
Diversity and Inclusion:
We are proud to be an equal opportunity employer and are committed to providing an environment of mutual respect and inclusion to our teams worldwide.
