Claims Operations Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Grupo Egor Tempo inteiro

Gestor de Sinistros - French/Français (m/f)
Company Overview: Located in Algés/Lisboa, we are a global company leader in the transportation and logistics business.

Salary: €25,000 - €35,000 per year, depending on experience.

Job Description: We are seeking a Claims Operations Specialist to join our team at Grupo Egor. The successful candidate will be responsible for ensuring the efficient management of claims, including reception, analysis, processing, and monitoring. They will also manage the transport of damaged vehicles, analyze and control disputed purchase invoices, and initiate litigation procedures when necessary.

Main Responsibilities:

  • Ensure reception of telephone calls and emails
  • Receive, analyze, process customer/supplier claims
  • Monitor claims on a daily basis with declarants
  • Manage the transport of damaged vehicles transferred to new clients
  • Analyze, control, and validate disputed purchase invoices
  • Initiate and follow, if necessary, litigation procedures
  • Identify and report events or malfunctions that need to be reported


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