Claims Management Specialist
Há 1 mês
**About Us: Nestlé Business Services**
Nestlé Business Services (NBS) is the heart of the Nestlé Group, providing Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services. We are a multicultural team of professionals passionate about digital innovation and driving process improvements worldwide.
We seek talented individuals who are eager to learn, team players, digitally-savvy, and thrive in fast-paced environments. If you're looking for a business where you can add value, consider joining NBS.
**Position Summary:** For our Nestlé Business Services, we're looking for a Claims Management Specialist. Reporting to the Claims Management Lead Specialist, this role involves analyzing and resolving claims and deductions raised by various stakeholders.
A typical day includes:
- Receiving, registering, assigning, and categorizing customer claims and deductions;
- Contributing to Continuous Improvement programs and standardizing processes across all markets;
- Analyzing and checking KPIs on service quality during Daily Operational Reviews;
- Participating in KPI trends, root cause analysis, and problem-solving.
**What Makes You Successful:** To excel in this role, you'll need:
- A degree in Business, Finance, Economics, or a related field (preferred but not essential);
- Knowledge of basic finance terminology and concepts;
- Good English language skills;
- Strong computer skills, including Microsoft Office applications and Excel knowledge;
- Excellent problem-solving and analytical skills;
- A positive attitude, willingness to learn, and strong teamwork abilities;
- Good organization and prioritization skills to handle fast-paced work environments.
**What We Offer:** At NBS, we prioritize our talents' growth and engagement. Join us, and you'll enjoy:
- Developing expertise in Nestlé's Shared Services Business;
- Working with a culturally diverse team;
- Local and international exposure opportunities;
- A flexible working environment;
- Engagement and wellbeing activities;
- A competitive salary (€55,000 - €65,000 per annum) and annual bonus based on performance;
- Meal Allowance Card;
- Flex Benefits - choose benefits that suit you best;
- Membership in the Nestlé Club for discounts with partners;
- Free coffee at the office;
- Company equipment according to professional needs;
- Medical Support available at the office;
- E-learning courses and training programs for career development;
- Career progression and international career opportunities.
NB#: J-18808-Ljbffr
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