Czech Speaking Trust and Safety Operations Specialist

1 dia atrás


Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro
About Recruitment Direct

We are seeking a skilled Czech Speaking Trust and Safety Operations Specialist to join our team in Lisbon, Portugal.

Job Summary

The successful candidate will be responsible for evaluating escalated cases, interacting with customers, and conducting outbound calls to gather evidence. They must have excellent customer service skills, maintain knowledge of client services, and make informed decisions based on thorough analysis.

Responsibilities:
  • Evaluate escalated cases to identify potential policy violations or safety concerns.
  • Respond to customer inquiries through various channels, including phone, helpdesk, and live chat.
  • Conduct outbound calls to gather evidence related to complaints from both drivers and customers.
  • Maintain in-depth knowledge of Client services to provide efficient and informed suggestions.
Requirements

Candidates must possess C2 Czech and B2 English language proficiency, as well as work permission for Portugal (EU passport or Portuguese residence card). Additionally, they must be willing to work shifts and weekends, and have good general computer skills.

Benefits

The successful candidate can expect a competitive salary of €14,000 - €16,000 per year, plus relocation assistance to Lisbon, Portugal.



  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Role DescriptionCzech Speaking Trust and Safety Investigator role with our client, an office-based position in Lisbon, Portugal.Key ResponsibilitiesEvaluate escalated cases to identify potential policy violations or safety concerns. Respond to customer inquiries through various channels, including phone, helpdesk, and live chat.RequirementsC2 Czech and B2...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAbout the Role:Our client is seeking a highly skilled Czech speaking Trust and Safety Specialist to join their team in Lisbon, Portugal. As a Trust and Safety Specialist, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns. You will also respond...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAbout the Role:Recruitment Direct is seeking a highly skilled Czech Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Specialist, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns. You will also...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAbout the Role:We are seeking a highly skilled Czech Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Specialist, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAt Recruitment Direct, we are seeking a highly skilled Czech Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Specialist, you will play a crucial role in evaluating escalated cases to identify potential policy violations or safety concerns.Key...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety InvestigatorWe are seeking a highly skilled Czech speaking Trust and Safety Investigator to join our team in Lisbon, Portugal.Key Responsibilities:Evaluate escalated cases to identify potential policy violations or safety concerns.Respond to customer inquiries through various channels, including phone, helpdesk, and live...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAbout the Role:Our client is seeking a highly skilled Czech speaker to join their team as a Trust and Safety Specialist. This is an exciting opportunity to work in a dynamic environment and contribute to the success of the company.Key Responsibilities: Evaluate escalated cases to identify potential policy...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Trust and Safety Investigator - Czech SpeakerWe are seeking a highly skilled Trust and Safety Investigator who is fluent in Czech to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate escalated...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Czech SpeakerOur client is looking for a skilled Trust and Safety Investigator to join their team in Lisbon, Portugal. As a Czech speaker, you will play a crucial role in evaluating escalated cases and ensuring the safety of drivers and customers.Key Responsibilities:Evaluate escalated cases to identify potential...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Czech SpeakerAbout the Role:We are seeking a highly skilled Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate escalated...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Summary: We are seeking a highly skilled Czech Speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a key member of our team, you will be responsible for evaluating escalated cases, interacting with customers, and providing exceptional service to both riders and drivers.Key Responsibilities:Evaluate escalated cases to identify...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Job Summary: We are seeking a highly skilled Trust and Safety Investigator with native-level fluency in Czech to join our dynamic team in Lisbon. As a key member of our team, you will play a critical role in ensuring safety and compliance across our platform.Key Responsibilities:Review escalated cases and investigate potential policy violations or safety...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    At Wibit Consulting & Services, we are seeking a highly skilled Trust Safety Investigator to support our dynamic team in Lisbon. As a key member of our team, you will play a critical role in ensuring the safety and compliance of our mobility services platform.Key Responsibilities:Review escalated cases to assess potential policy violations or safety...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Role OverviewWe are seeking a highly skilled Trust and Safety Investigator to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our team, you will play a critical role in ensuring the safety and compliance of our mobility services.Key ResponsibilitiesReview escalated cases and investigate potential policy violations or safety...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    About the Role: As a Trust and Safety Investigator, you will play a critical role in ensuring the safety and compliance of our platform. Located in Lisbon, Portugal, you will be part of a dynamic team that values customer satisfaction.Your Responsibilities:Review Escalated Cases: Assess and investigate potential policy violations or safety concerns raised by...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Join Supercell as a Trust and Safety SpecialistWe are looking for a highly skilled and motivated individual to join our team as a Trust and Safety Specialist. As a Trust and Safety Specialist, you will play a critical role in ensuring the safety and well-being of our players.Key Responsibilities:Develop and implement policies and procedures to ensure a safe...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Key Responsibilities:As a Trust & Safety Lead, you will oversee the Trust & Safety team, ensuring that work is divided evenly and assigned to specialists with the necessary expertise. Your goal is to guarantee high-quality job performance while maintaining quality standards.Key Skills:Strong leadership and management skills, ability to motivate and support...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Lithuanian Speaking Trust and Safety InvestigatorJob Summary: We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, interacting with customers, and providing exceptional service to both...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Join Supercell as a Trust and Safety SpecialistWe are seeking a highly skilled Trust and Safety Specialist to join our team at Supercell. As a Trust and Safety Specialist, you will play a critical role in ensuring the well-being and safety of our players. Your primary responsibility will be to review and enforce Supercell's guidelines, removing unwanted...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Wibit Consulting & Services (Wibitcs) is seeking a Czech-speaking Trust and Safety Investigator to join our team in Lisbon. This exciting opportunity will allow you to play a critical role in ensuring safety and compliance across our mobility services platform, including vehicle and scooter rentals, car sharing, and food delivery.Job Summary:We are looking...