Trust and Safety Expert – French Language Specialist

4 semanas atrás

Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

**About the Role**

We are seeking a dedicated Trust and Safety Lead to oversee and manage our specialists team.

**Key Responsibilities**

  • Ensure work is divided evenly among team members.
  • Guarantee high-quality job performance and maintain quality standards.

**What We Offer**

  • Leadership and motivation to meet and exceed personal targets and team SLAs.
  • Effective communication with team members and stakeholders.
  • Regular one-to-one meetings, team meetings, and performance reviews.
  • Monitoring and management of staffing, capacity, and work distribution.
  • Conflict management and HR policy implementation.
  • Defining, reviewing, and providing feedback on performance objectives.
  • Employee wellness promotion through active participation in wellness activities.

Requirements

  • Post-secondary education in language or cultural studies (not mandatory).
  • Fluency in French (C2) and English (C1).
  • Prior experience in Trust and Safety (preferred).
  • Strong problem-solving and conflict management skills.
  • Above-average reasoning and analytical skills.

**Why Choose Us**

  • Dynamic multinational company with excellent work opportunities.
  • Possibility of cooperation with leaders in various industries.
  • Investment in training and personal development.
  • Modern facilities and excellent public transportation connections.
  • Health insurance.
  • Free language courses, sports activities, and organized events.
  • Free healthy meals in the cafeteria.

We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal offers a wide range of integrated omnichannel solutions and technology with the highest security standards in the market.

  • Czech Language Trust and Safety Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAbout the Role:Recruitment Direct is seeking a highly skilled Czech Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Specialist, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns. You will also...

  • Czech Language Trust and Safety Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAbout the Role:We are seeking a highly skilled Czech Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Specialist, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate...

  • Czech Language Trust and Safety Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Czech Language Trust and Safety SpecialistAt Recruitment Direct, we are seeking a highly skilled Czech Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Specialist, you will play a crucial role in evaluating escalated cases to identify potential policy violations or safety concerns.Key...

  • Slovak Language Trust and Safety Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Slovak Language Trust and Safety SpecialistAbout the Role:We are seeking a highly skilled Slovak Language Trust and Safety Specialist to join our team at Recruitment Direct. As a key member of our team, you will play a critical role in ensuring the safety and security of our clients.Key Responsibilities:Evaluate escalated cases to identify...

  • Lithuanian Language Trust and Safety Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Summary: We are seeking a highly skilled Lithuanian Language Trust and Safety Specialist to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, responding to customer inquiries, and providing exceptional service to both riders and drivers.Key Responsibilities:Evaluate escalated...

  • Slovak Language Trust and Safety Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Slovak Language Trust and Safety SpecialistLocation: Lisbon, PortugalWe are seeking a highly skilled Slovak speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...

  • Czech Language Trust and Safety Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Czech SpeakerAbout the Role:We are seeking a highly skilled Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate escalated...

  • French Language Safety Specialist for Airbnb

    3 semanas atrás

    Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiro

    Customer Service Specialist Opportunity in a Multicultural EnvironmentHttps://www.energyjobline.com/sitemap is seeking a highly skilled French Language Safety Specialist for Airbnb to join our team in Portugal. As a trusted online community marketplace for unique accommodations, we're looking for a customer service specialist with strong French language...

  • Senior Trust and Safety Expert

    Há 2 dias

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title:Senior Trust and Safety Expert - LisbonCompany Overview:Cross Border Talents is a dynamic company seeking an experienced Senior Trust and Safety Expert to join our team in Lisbon, Portugal. We are committed to providing top-notch customer service and ensuring the safety of our users.Estimated Salary:€45,000 per yearJob Description:The Senior...

  • French Speaking Trust and Safety Lead

    4 semanas atrás

    Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleAs a Trust and Safety Lead, you will oversee the Trust and Safety team, ensuring that work is divided evenly and performed to a high standard. You will lead and motivate employees to meet and exceed personal targets and team SLA's, driving a high-performance culture. You will communicate effectively with team members and stakeholders, conduct...

  • Trust and Safety Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    Company OverviewSpeakit is a leading platform dedicated to ensuring the safety and trustworthiness of online interactions. As a Trust and Safety Specialist, you will play a crucial role in maintaining the integrity of our platform.SalaryThe estimated salary for this position is approximately 1040 euros gross per month (12 payments per year) with...

  • Lithuanian Language Trust and Safety Investigator

    Há 1 mês

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Lithuanian SpeakerAbout the Role:Our client is seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join their team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...

  • Trust and Safety Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    Job OverviewWe are seeking a highly skilled Trust and Safety Specialist to join our team at Speakit. As a key member of our team, you will play a crucial role in maintaining the integrity and safety of our platform.Salary and BenefitsThe successful candidate can expect a competitive salary of 1040 euros gross per month (12 payments per year), with...

  • Czech Language Trust and Safety Investigator

    Há 1 mês

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety InvestigatorWe are seeking a highly skilled Czech speaking Trust and Safety Investigator to join our team in Lisbon, Portugal.Key Responsibilities:Evaluate escalated cases to identify potential policy violations or safety concerns.Respond to customer inquiries through various channels, including phone, helpdesk, and live...

  • Trust and Safety Leadership Position

    4 semanas atrás

    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    About the Role:As a Trust and Safety Lead at Teleperformance Portugal, you will be responsible for overseeing and managing a team of specialists. Your main task will be to ensure that work is divided evenly and that the job is well performed and quality maintained.Key Responsibilities:Lead and motivate employees to meet and exceed personal targets and team...

  • Czech Language Trust and Safety Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Summary: We are seeking a highly skilled Czech Speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a key member of our team, you will be responsible for evaluating escalated cases, interacting with customers, and providing exceptional service to both riders and drivers.Key Responsibilities:Evaluate escalated cases to identify...

  • Lithuanian Speaking Trust and Safety Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    We are recruiting a Lithuanian speaking Trust and Safety Specialist for our client in Lisbon, Portugal. The role involves evaluating escalated cases to identify potential policy violations or safety concerns. You will also respond to customer inquiries through various channels, including phone, helpdesk, and live chat.Key Responsibilities:Evaluate escalated...

  • Supercell Trust and Safety Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Are you passionate about games and fascinated by the world of Supercell? Do you want to grow professionally in a dynamic and innovative industry? If so, this role might be the perfect fit for you.As a Trust and Safety Specialist for Supercell, you will play a crucial role in reinforcing and improving the company's guidelines. Your task will be to remove...

  • Trust and Safety Legal Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro

    About the RoleWe are seeking a highly skilled Trust and Safety Legal Specialist to join our global team. As a key member of our Trust and Safety Legal Support Team, you will play a critical role in addressing legal requests seeking customer information and performing account reviews to combat abuse in line with Cloudflare's Terms of Service.Responsibilities...

  • Trust and Safety Lead

    Há 1 mês

    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Job SummaryAs a Trust and Safety Lead at Teleperformance Portugal, you will oversee a team of specialists, ensuring that work is divided evenly and performed to a high standard. Your main task will be to lead, manage, and support the team, guaranteeing quality and productivity.Key ResponsibilitiesLead and motivate employees to meet and exceed personal...