Website Technical Solutions Customer Support Specialist
Há 4 dias
We are seeking a highly skilled French-Speaking Customer Service Representative to join our Cross Border Talents team in Braga, Portugal.
About the JobThis is an exciting opportunity to work onsite in the website technical solutions industry, helping customers with their technical queries and providing excellent service in a fast-paced, innovative environment.
Key Responsibilities- Provide high-quality customer service to French-speaking clients, assisting with technical issues related to website services and solutions.
- Troubleshoot technical issues, analyze customer queries, and deliver efficient solutions for website setup, configuration, and usage.
- Guide customers through technical steps, ensuring they understand and can fully utilize website features.
- Assist customers with website-related problems, including errors or performance issues, ensuring prompt resolutions.
- Fluency in French (Minimum C2 level required)
- Intermediate English (B2 level or higher preferred)
- Prior experience in customer service or technical support is a bonus but not a requirement.
- Competitive salary: €50,000 per year
- Health and Life Insurance: Comprehensive coverage from day one
- Career Growth Opportunities: Continuous training and internal promotion opportunities to grow your career
- Meal Allowance: Daily meal allowance to cover lunch and snacks
- Transport Allowance: Monthly allowance to assist with transportation costs
- Professional Development: Access to certifications and career advancement training to help you grow in your role
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