Dedicated GPS Support Professional
Há 17 horas
Cognizant Technology Solutions is a leading IT services provider seeking a talented Dedicated GPS Support Professional to join our team. In this exciting role, you will play a crucial part in delivering exceptional customer support and ensuring seamless navigation for our clients.
Job SummaryWe are looking for an experienced support professional with excellent communication skills and a passion for technology to provide top-notch assistance to our customers. As a Dedicated GPS Support Professional, you will be the primary point of contact for our users, addressing their concerns and resolving issues efficiently.
Responsibilities- Provide expert technical support via phone, email, and chat channels
- Triage and resolve complex problems in a timely manner
- Document all interactions and cases for future reference
- Elevate critical issues to the engineering team as needed
To succeed in this role, you must possess:
- Native fluency in Dutch and strong English language skills
- Excellent written and verbal communication skills
- Proven experience in a data center environment providing customer support
- Ability to work in a multicultural setting with dynamic teams
- Strong attention to detail and ability to multitask under pressure
Cognizant Technology Solutions offers a comprehensive benefits package, including:
- A competitive salary range of €45,000 - €60,000 per annum
- Ongoing support and funding for training and development
- Private health insurance and life insurance coverage
- Child benefits, such as nursery vouchers and student vouchers
- Employee Assistant Program (EAP) for promoting employee well-being
- Discount membership and access to various gyms across Portugal
- Access to fresh fruit, water, coffee, and tea daily in our offices
If you are a highly motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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