Customer Experience Representative

Há 1 mês


Porto, Porto, Portugal Carwow Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Experience team as a Customer Experience Representative. As the first point of contact for our customers, you will play a crucial role in ensuring we deliver an exceptional car buying and selling experience.

Your primary responsibility will be to quickly ascertain our customers' needs and hand them over to the appropriate departments. You will be a self-starter who is organized and able to manage your own workload, with a proactive mentality and a passion for delivering results.

We are looking for someone with experience in a busy customer-facing environment, with a strong ability to communicate effectively with customers and colleagues alike. If you have a passion for the automotive industry and a desire to make a real difference, we want to hear from you.

Key Responsibilities
  • Provide exceptional customer service to our customers, ensuring their needs are met and exceeded.
  • Work closely with colleagues to resolve customer queries and issues.
  • Manage your own workload, prioritizing tasks and meeting deadlines.
  • Continuously improve our customer experience, identifying areas for improvement and implementing changes.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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