Russian Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Customer Support Role Overview

At Cross Border Talents, we're looking for a highly motivated and customer-focused Russian Customer Support Agent to join our team. As a key member of our customer support team, you will play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities

• Respond to inbound calls and customer inquiries in a timely and efficient manner
• Utilize open questions, support documents, and system training to troubleshoot and resolve customer service issues
• Maintain accurate data input of consumer enquiries, questions, and feedback on the customer services database
• Offer recommendations to common problems or frequently asked questions

Requirements

• Fluency in Russian (C2 Level or Native)
• Good knowledge of English (B2/C1 level)
• Typing Speed: 25 words per minute
• Availability to work in rotating shifts
• Good computer skills
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility

What We Offer

• Competitive salary
• Meal vouchers
• Fixed-term, renewable employment contract
• Private health insurance after 6 months of contract signature (additionally to the standard insurance)
• Airport pick-up and administrative assistance with your registration in Portugal
• Reimbursement of your flight expenses
• Accommodation in one of our Client's company's shared apartments
• Free Portuguese lessons, sports activities and much more



  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    OverviewWe are looking for a Russian-speaking customer support specialist to join our team at Cross Border Talents in Lisbon, Portugal. As a global leader in the BPO industry, we strive to provide exceptional service to our clients while maintaining a positive and inclusive work environment.


  • Lisboa, Lisboa, Portugal JL Talent Partners Tempo inteiro

    Job Description:   We are seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will possess excellent communication skills in Russian and Polish, with the ability to provide top-notch support to customers via phone and email. Key Responsibilities: Provide support to customers via phone and email in Russian and Polish...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job Title: Customer Support Representative - Russian LanguageContact center, Russian language specialist needed to join our team in Lisbon!About Us:We are Get The Job, a leading company that values customer satisfaction above all. Our mission is to provide exceptional service to customers from around the world, and we're looking for talented individuals like...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a skilled Russian Customer Support Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers via email and chat, primarily in Russian and occasionally in English.ResponsibilitiesCustomer Support: Respond to customer inquiries...


  • Lisboa, Lisboa, Portugal Munay Global Services Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team at Munay Global Services in Portugal.About the RoleThis is an excellent opportunity for a motivated and customer-focused individual to provide top-notch support to our clients via phone and email. As a key member of our team, you will be...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job DescriptionWe are seeking a talented and experienced customer support specialist to join our team at Get The Job. As a customer support specialist, you will be responsible for providing top-notch support to our customers through various channels, including phone, email, and chat.Your primary goal will be to resolve customer complaints and issues in a...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role Overview: We are seeking a skilled Bilingual Customer Support Specialist to provide exceptional service to our clients in Russian and Polish languages.Key Responsibilities:Assist creators in navigating platform features and resolving technical issues.Stay updated with platform policies, safety, and copyright guidelines.Provide guidance on monetization...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About Phiture:We are an international company seeking a skilled Russian-speaking Customer Support Translator to join our remote team. This position allows for flexibility, enabling you to work from anywhere in Portugal while being a resident with a valid work permit.Job Summary:As a Customer Support Translator, you will provide translation and customer...


  • Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiro

    We are seeking a highly skilled Customer Support Specialist to join our team at Grow-Talent.com. This is a fantastic opportunity to work with a leading multinational technology business based in Lisbon, Portugal.The successful candidate will be responsible for providing exceptional customer support to our clients through various communication channels,...


  • Lisboa, Lisboa, Portugal Jl Talent Partners Tempo inteiro

    We're looking for a highly skilled Customer Support Specialist to join our client's team in Portugal.Job Summary:As a Customer Support Specialist, you will provide exceptional support to our customers via phone and email, resolving a range of issues with accuracy and professionalism.Key Responsibilities:Provide timely and effective support to customers via...


  • Lisboa, Lisboa, Portugal Jl Talent Partners Tempo inteiro

    Customer Support Role in Beautiful PortugalWe're seeking a highly skilled Russian speaking Customer Support Specialist to join our client's team in the picturesque region of Portugal. As part of this role, you'll provide exceptional support to our customers via phone and email, addressing a wide range of issues with precision and professionalism.Key...


  • Lisboa, Lisboa, Portugal Jujur Tempo inteiro

    Job Description: We are seeking a highly skilled Customer Support Agent to join our team at Jujur. The ideal candidate will be fluent in Russian (C1) and Polish (B2), with previous experience in customer-facing roles. Key responsibilities include communicating with customers, ensuring satisfaction, and providing professional support. Additionally, the...


  • Lisboa, Lisboa, Portugal JL Talent Partners Tempo inteiro

    We're seeking a skilled Customer Support Specialist to join our team in Portugal. As a key member of our client's team, you will be responsible for providing top-notch support to customers via phone and email. Your excellent communication skills and proficiency in Russian, Polish, and English will enable you to resolve complex customer concerns and create a...


  • Lisboa, Lisboa, Portugal Jl Talent Partners Tempo inteiro

    We're seeking a highly skilled Customer Support Specialist to join our team in Portugal.Job OverviewJl Talent Partners is looking for an experienced professional to provide exceptional customer support services to our clients. This role requires strong communication skills, attention to detail, and the ability to resolve complex customer issues.About the...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    We are seeking a highly skilled Russian Customer Service Representative to join our team at Recruitment Direct in Lisbon, Portugal.About the Role:As a Russian Customer Service Representative, you will be responsible for providing exceptional customer service support in Russian to clients from around the world. You will also assist with translations as needed...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    We are seeking a highly skilled Russian Speaking Customer Service Advisor to join our team in Portugal. This is an exciting opportunity for individuals who possess excellent communication skills and fluency in the Russian language.About the Role:You will provide exceptional customer service to clients in Russia, responding to their queries and resolving...


  • Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiro

    Grow-Talent.com is proud to partner with a leading multinational technology business that is seeking a highly skilled Customer Support Agent for their office in Lisbon, Portugal.We are looking for an exceptional candidate who can communicate fluently with customers using various channels, ensuring top-notch customer satisfaction and providing professional...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is partnering with a leading multinational technology company to find a Russian and Polish speaking Customer Support Agent for their office in Lisbon, Portugal. This full-time position offers an excellent remuneration package based on experience, skills, and performance.Job DescriptionThe successful candidate will be responsible for...


  • Lisboa, Lisboa, Portugal Jl Talent Partners Tempo inteiro

    We are Jl Talent Partners, a recruitment agency committed to finding the best talent for our clients.**Job Title:** Russian Speaking Customer Service Representative Portugal**About the role:We are looking for a highly skilled and experienced customer service representative to join our client's team in Portugal. As a Russian speaking customer service...

  • Digital Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...