Bpo Manager

Há 1 mês


Lisboa, Lisboa, Portugal Clan by Multipessoal Tempo inteiro

O Clan é a primeira solução de emprego 100% digital para candidatos e colaboradores, desenvolvida pela Multipessoal. Agora podes fazer e acompanhar online todos os passos da tua jornada de emprego, de uma forma muito mais ágil, acessível e cómoda. Junta-te a nós em

Descrição:

Estamenos a recrutar BPO Manager para empresa lider no setor da elatrónica de consumo, em Oeiras.

Responsabilidades:

Colaborar com as equipas internas para garantir a integração eficaz dos processos subcontratados com as operações internas;

Desenvolver e implementar estratégias para melhorar a eficiência operacional e a qualidade dos processos de negócio;

Fornecer relatórios regulares sobre o desempenho dos processos subcontratados para a alta administração.

Requisitos:

Formação académica em Gestão, Gestão de RH, Psicologia ou similar;

Experiência comprovada em gestão de processos de negócio e subcontratação;

Fluência em inglês, tanto oral quanto escrito;

Capacidade de gerir eficazmente múltiplos projetos e prioridades;

Conhecimento de Excel e PowerPoint;

Experiência com PowerBI é uma mais-valia

Condições:

Oportunidade de trabalhar numa empresa internacional com ambiente de trabalho dinâmico e multicultural;

Possibilidade de crescimento e desenvolvimento profissional contínuo;

Viatura fornecida para deslocações relacionadas com o trabalho;

Excelentes condições de trabalho e benefícios adicionais,

Regime de trabalho Hibrido

Localização: Porto SalvoPara responder a esta oferta clique aqui

#51855

O tratamento dos dados pessoais remetidos no âmbito desta candidatura, assim como dos documentos anexados, será efetuado no âmbito da Política de Privacidade da Clan que pode ser consultada aqui


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