Business Development Customer Support Specialist

1 semana atrás


Porto, Porto, Portugal Photocentric Tempo inteiro
Job Overview

We are seeking a highly skilled and motivated Sr Specialist Gbs Acct to join our team at Photocentric. As a key member of our operations team, you will be responsible for supporting the business in achieving sales and market strategy objectives.

About the Role

The successful candidate will have excellent communication skills, a strong customer service focus, and advanced working knowledge of MS Office, SAP/CRM, and Business Objects. Fluency in Polish (written and spoken) is essential, with advanced English knowledge also required.

Key Responsibilities
  • Independently provide support to assigned customers in Poland, ensuring timely and complete delivery of orders.
  • Coordinate new customer set-ups, changes to customer data, and order blocks in cooperation with Finance, IT, and Customer Data Management.
  • Process and provide final clarification of outstanding charges and invoice reductions on the part of the customer.
  • Record all processes in the CRM system and log information for status monitoring and KPI analysis.
Benefits and Perks

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience. Other benefits include:

  • A comprehensive health insurance package.
  • Generous paid time off and holiday entitlements.
  • Ongoing training and development opportunities.
What We Offer

As a valued member of our team, you will enjoy a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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