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Airline Client Service Representative with German Language Skills
Há 1 mês
We are an international Air France company based in Prague, serving as a leader in the customer service sector. Our team consists of 520+ employees from 74 nationalities, speaking 22 different languages.
Our mission is to provide exceptional customer experiences in the airline and luxury industries. We value relationships, culture, and emotion in creating meaningful connections between people.
At BlueLink International CZ, our team members consistently display excellence and think like customers. We prioritize long-term development and training to enhance employee skills.
Compensation Package:
Estimated annual salary: €35,000 - €40,000 (dependent on experience) + meal tickets worth up to CZK 160 per working day, travel fund up to CZK 12,000 per year, leisure fund up to CZK 6,000 per year, and additional benefits.
Job Description
You will be responsible for helping customers with various requests through multiple channels, establishing positive relationships with customers, coworkers, and supervisors, and being the link between our partners and customers.
Key Responsibilities
- Assist customers with inquiries and resolve issues efficiently
- Maintain strong relationships with customers and internal stakeholders
- Stay up-to-date with industry developments and products
- Develop your expertise in customer service, loyalty programs, and related subjects
Requirements
We seek an open and friendly person proficient in English and German, interested in using these languages daily. Previous customer service experience is highly valued but not necessary.
Benefits
- Possibility of remote work from home
- 40 days of working abroad
- Regular training and long-term development opportunities
- Growing opportunities within the company (90% of leaders were internally promoted)
- Stable work conditions and enjoyable environment
Additional Information
We offer a comprehensive package to support your personal and professional growth. Share your CV in English, and we will respond accordingly.
