Customer Service Expert
1 semana atrás
Porto, Portugal is home to a multinational company leading its market with operations based in Lisbon.
We offer an annual salary range of €24,000 - 36,000.
Company Overview:
A leader in its market, our company has operations based in Lisbon and is expanding its presence in the region.
The Role:
This customer-facing role involves responding to inquiries in a timely and accurate manner.
We're looking for someone who can work collaboratively with other team members to ensure overall customer satisfaction.
Responsibilities:
- Record communications with customers and solutions provided
- Resolve customer problems and apply appropriate solutions
Ideal Profile:
- Previous customer service experience valued
- Strong communication skills in English and Norwegian/Swedish
- Strong problem-solving skills and ability to handle customer queries with empathy
- Positive attitude and willingness to learn
- People person - enjoy working in a collaborative team environment
Benefits:
- Ongoing training
- Immediate start
- Rotative shifts 24/7
About Us:
We are a dynamic company committed to delivering exceptional customer experiences. We strive to create a positive and inclusive work environment that fosters growth and development.
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