Customer Experience Team Lead

About Nonius, a leading provider of Guest Technology solutions, we are seeking an experienced Customer Success Team Lead to join our Cloudscreens business unit. Located in Maia, Portugal, this role is responsible for managing the day-to-day tasks of the Customer Success Team and ensuring customer satisfaction, relationships, and communications.Key...

Job OverviewMichael Page Portugal is seeking a seasoned Customer Service Team Lead to join their team. This is a fantastic opportunity for a professional looking to grow in a dynamic and supportive environment.Key Responsibilities:Lead a team of customer service representatives, providing guidance and support to ensure excellent service delivery.Develop and...

At FedEx Eu, we're seeking a seasoned Digital Experience Lead to spearhead the development of customer-centric experiences across our global platform. About UsWe're a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. With 530,000 team members strong, we're as diverse as the...

We are seeking an experienced and dynamic professional to lead the creation of exceptional customer-centric experiences across all touchpoints at Federal Express, Inc. This role is responsible for overseeing the development of innovative strategies and designs that enhance customer satisfaction, loyalty, and engagement.Job DescriptionTeam Leadership and...

About the Role:We are seeking a highly skilled Customer Service Team Lead to join our Overseas team in Europe. The ideal candidate will have a strong background in customer service and experience in leading teams in a global environment.Key Responsibilities:- Ensure efficient process organization within the defined area- Implement all compliance guidelines...

About Exogroup:Exogroup is a dynamic international organization specializing in the ad tech industry. As a company, we develop and improve our proprietary ad-serving technology platform and custom-built infrastructure to innovate and deploy new features and functionality quickly in a fast-moving industry.We are revolutionizing the online ad-serving industry...

OverviewKläckner Pentaplast Europe Gmbh & Co. Kg, a globally recognized leader in the packaging and specialty film industry, is seeking an experienced Global Customer Service Team Lead to join our team.About the RoleThis key position will be responsible for supporting the global customer service team in areas related to process, systems, reporting, and...

About FedEx FedEx is the largest express transportation company in the world, connecting over 220 countries and territories. Our team of passionate people know their daily work delivers an outstanding experience to our customers.We are as diverse as the world we serve, with 530,000 team members strong. We love what we do, and we do it well. Job...

Company Overview: As a leading global recruitment agency, Michael Page is committed to delivering exceptional results for our clients and candidates. Our team is dedicated to building long-lasting relationships and providing innovative solutions to meet the evolving needs of the job market.About the Role: We are seeking an experienced Customer Service Team...

About the RoleWe are seeking a highly skilled Senior Customer Experience Manager to lead our customer service team in delivering exceptional experiences for our global customers.

Job DescriptionThe Customer Insights Manager plays a crucial role in delivering best-in-class customer experiences across all touchpoints. This position requires collaboration with internal and external stakeholders to review, govern, and propose improvements for both digital and physical customer touchpoints.ResponsibilitiesDevelop an understanding of...

Klöckner Pentaplast Europe GmbH & Co. KG is a leading provider of innovative packaging solutions and specialty films. We strive to be a globally recognized leader in the industry, renowned for our commitment to sustainability and innovation.The position of Customer Service Team Lead for Overseas Operations has become available at our site in Porto,...

We are seeking a seasoned Senior Experience Design Lead to join our Customer Experience Design team at FedEx, a global leader in transportation and logistics.About the RoleThis is a challenging opportunity for an experienced design professional to lead the creation of exceptional customer experiences across all touchpoints. As Senior Experience Design Lead,...

About UsKlæCkner Pentaplast Europe GmbH & Co. KG is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation.Job DescriptionWe are currently looking for a Customer Service Team Lead to join our Overseas Team Europe at our site in Porto, Portugal. The successful...

Customer Insights ManagerAt Match Digital, we're seeking an exceptional Customer Insights Manager to drive customer understanding and inform business decisions. The ideal candidate will possess a deep understanding of customer needs and expectations.Key Responsibilities:Develop insights through research and analysis to inform product development and customer...

Company Overview: We are an international hotel group located on the stunning Madeira Island, seeking a highly skilled Guest Experience Supervisor to join our 5-star hotel team.Salary: A competitive monthly salary above average is offered for this full-time position.Job Description: As a key member of our opening team, you will guarantee a smooth and...

Company Overview">Our client is a leading global technology and payments partner, delivering seamless personalised shopping experiences to over 29 million international shoppers. With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in luxury retailers and brands.Salary: €80,000 - €110,000 per annum (dependent...

Join Dpt Diconium Portugal, Unipessoal Lda, a leading company in software, data, and AI solutions. As our new Digital Experience Lead, you will play a crucial role in delivering business outcomes through digital transformation. This is an excellent opportunity to showcase your skills and expertise in digital marketing and user experience.About the RoleWe are...

The Klöckner Pentaplast Group is a global leader in the packaging and specialty film industry, renowned for its commitment to sustainability and innovation. Our dedication to driving positive change in the packaging industry has earned us a reputation as a trusted partner for businesses worldwide.Job OverviewWe are currently seeking an experienced Customer...

Airbot Technology Limited At Airbot Technology Limited, we're the world's leading customer service platform for the airport industry. Our software-as-a-service platform enables airports to communicate efficiently with passengers on their websites, mobile applications or 3rd-party messaging applications. We work with more than 80 airports around the globe,...