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Aircraft Customer Liaison Specialist with German Proficiency
Há 1 mês
We are an international Air France company based in Prague, specializing in customer service for the airline and luxury industries.
Our mission is to provide exceptional customer experiences by establishing strong relationships between our partners, customers, and employees.
With a multicultural environment and 74 nationalities represented among our 520+ employees, we offer a unique opportunity to work with people from diverse backgrounds.
Salary and BenefitsThe estimated annual salary for this position is around €28,000 - €32,000, depending on experience and qualifications.
In addition to a competitive salary, we offer various benefits, including:
- Possibility of remote work from home
- 40 days of working from abroad per year
- Regular training and long-term development opportunities
- Travel fund: up to €1,200 per year for airplane tickets for you and your family or friends
- Leisure fund: up to €600 per year for sports activities, language courses, etc.
- Meal tickets worth CZK 160 per working day
- Three extra days of holiday – 23 days in total per year
- Discounted air tickets with Air France up to 90% discount
- Growing opportunities (90% of our team leaders/managers have been hired internally)
- Stable work conditions (permanent contract) and enjoyable environment
- Private medical assistance for you and your relatives
- Discounts with local shops in the Florentinum building
- Referral program
As a Aircraft Customer Liaison Specialist, you will be responsible for:
- Helping customers with different requests through various channels
- Establishing and managing positive relationships with customers, co-workers, and supervisors
- Providing excellent customer service and support
To succeed in this role, you should have:
- Proficient English and German language skills
- Experience in customer service (a plus)
- Able to work in a multicultural environment and communicate effectively with colleagues and customers
