Lighting Product Support Specialist
2 semanas atrás
Your responsibilities and impact as a Lighting Product Support Specialist will be:
Providing exceptional customer support by responding to inbound requests and documenting relevant case information.
You will assist users with Pre-Sales, General Inquiries, and technical support issues via various channels, ensuring excellent customer satisfaction through friendly and responsive communication.
As a team player, you will work alongside a diverse team in a multicultural environment, adapting the brand's voice and tone for interactions across private and public channels.
We are looking for a motivated and committed individual who is a native French speaker and has a good level of English.
The ideal candidate should have no trouble writing in French and possess a Sales/Commercial background or experience in Customer Service or credit recovery.
Key benefits include a competitive salary package, meal vouchers, reimbursement of transportation costs, Private Health Insurance, and dental plan, as well as opportunities for professional development and career evolution.
We offer a fully paid training program and a chance to collaborate with leading brands in the industry.
This role presents an exciting opportunity to join Blu Selection's international hub in Lisbon, working on behalf of world-renowned brands and taking care of their customer experiences.
Blu Selection is a global Customer Experience Specialist with over 50,000 employees, offering a dynamic and fast-paced work environment.
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