Customer Onboarding Specialist
4 semanas atrás
Infraspeak is a pioneering Intelligent Maintenance Management Platform (IMMP) that empowers thousands of teams worldwide with cutting-edge technology and personalized solutions. Our mission is to make customers' lives easier by providing them with the tools and resources they need to succeed.
We believe in the power of intelligence and innovation, and our platform reflects this vision. Unlike traditional software systems, Infraspeak is not just a repository of information, but a dynamic system that collects data, transforms it into actionable insights, and makes it accessible to teams of all sizes.
We are proud to be a fast-growing company that partners with customers from diverse backgrounds and geographies. With the support of renowned investors, we are committed to building a scalable and sustainable business model that drives growth and success. Our goal is to become a global reference in the field of Intelligent Maintenance Management, and we invite talented individuals to join us on this exciting journey.
Job DescriptionThe ideal candidate will have exceptional interpersonal and organizational skills, with a strong ability to communicate effectively with customers and internal stakeholders. While prior knowledge of maintenance operations is not mandatory, experience with maintenance and CRM software is highly valued. The successful candidate will be responsible for onboard new customers, ensuring maximum satisfaction and success, identifying upselling and cross-selling opportunities, collecting feedback, and occasionally supporting sales teams with technical demos.
Requirements- Native in Portuguese
- Fluent in English (mandatory)
- Fluent in French (nice to have)
- Academic background in Engineering: Mechanical, Civil, and Electric, among others (a plus)
- Possion for teaching, and a positive attitude towards issues and challenges
- Energy and enthusiasm for working with customers
- Hard work ethic and self-starter mentality
- Availability to occasionally travel abroad
We offer a competitive salary ranging between €45,000 - €60,000 per year, depending on experience and qualifications, as well as excellent benefits and perks, including flexible working hours, remote-friendly culture, and access to cutting-edge technology and training programs. Our team is passionate about innovation, collaboration, and customer success, and we are looking for like-minded individuals to join our dynamic and growing organization.
-
Customer Onboarding Specialist
3 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroBe a part of Infraspeak's growth and revolutionize the Intelligent Maintenance Management Platform (IMMP) as a Customer Onboarding Specialist.In this exciting role, you will be responsible for onboarding new customers and ensuring their maximum satisfaction and success in their portfolio. You will also identify and leverage upselling and cross-selling...
-
Customer Onboarding Specialist
2 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout the RoleAs a Customer Onboarding Specialist at Infraspeak, you will play a crucial part in ensuring our customers' success and satisfaction.The ideal candidate will have excellent interpersonal and organizational skills, with prior knowledge of maintenance operations in areas such as technical assistance and facility management. Experience with...
-
Customer Onboarding Specialist
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroInfraspeak is revolutionizing maintenance management with its cutting-edge Intelligent Maintenance Management Platform (IMMP). Our mission is to empower teams to achieve their goals by providing a personalized and efficient experience. As a Customer Onboarding Engineer, you will play a crucial role in helping our customers overcome their challenges and...
-
Customer Onboarding Specialist
2 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is an Intelligent Maintenance Management Platform (IMMP) that empowers thousands of teams worldwide to streamline their operations and achieve their goals. Our mission is to make a positive impact on people's lives by providing innovative solutions that drive efficiency, productivity, and customer satisfaction.Job OverviewWe are...
-
Customer Onboarding Specialist
Há 1 mês
Porto, Porto, Portugal Infraspeak Tempo inteiroJoin Our Customer Success Team as a Customer Onboarding EngineerInfraspeak is revolutionizing the way maintenance and operations teams work. Our Intelligent Maintenance Management Platform (IMMP) helps teams worldwide deliver what's expected from them. We make their life easier by providing a system of intelligence that collects data and transforms it into...
-
Customer Onboarding Specialist
2 meses atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is a cutting-edge Intelligent Maintenance Management Platform (IMMP) that empowers thousands of teams worldwide to streamline their operations and achieve their goals.Our mission is to make a positive impact on people's lives by providing a user-friendly and efficient platform that collects data and transforms it into actionable...
-
Technical Onboarding Specialist
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroEmbark on a thrilling career journey at Infraspeak, where innovation meets personalization. As our Intelligent Maintenance Management Platform (IMMP) continues to revolutionize the industry, we're looking for a highly skilled Technical Onboarding Specialist to join our Customer Success Team.We believe that only great teams can build great products, and...
-
Software Onboarding Specialist
2 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAt Infraspeak, we're on a mission to revolutionize Intelligent Maintenance Management with our cutting-edge platform. As a fast-growing company, we're expanding our team and looking for a skilled Software Onboarding Specialist to join us in Porto, Portugal.About the RoleWe're seeking an exceptional individual with great interpersonal and organizational...
-
Customer Onboarding Specialist
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroUnlock Customer PotentialInfraspeak, a leading Intelligent Maintenance Management Platform, seeks a skilled Customer Onboarding Specialist to drive customer success. As a key member of our Customer Success Team, you will onboard new customers, ensure maximum satisfaction, and identify opportunities for upselling and cross-selling.Key ResponsibilitiesOnboard...
-
Physical Therapist Onboarding Specialist
4 semanas atrás
Porto, Porto, Portugal Swordhealth Tempo inteiroAbout the RoleSword Health is on a mission to revolutionize pain management through cutting-edge technology and expert care. As a Physical Therapist Onboarding Specialist, you will play a critical role in delivering exceptional patient experiences and setting the foundation for successful treatment outcomes.
-
Customer Onboarding Specialist
2 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is an innovative Intelligent Maintenance Management Platform (IMMP) that empowers teams to excel. Our vision for intelligence and personalization makes us unique, helping thousands of teams every day.We simplify our customers' lives by offering a system of intelligence that collects data and transforms it into real actions using...
-
Customer Onboarding Professional
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout UsInfraspeak is an innovative Intelligent Maintenance Management Platform (IMMP) that empowers teams worldwide to streamline their operations.Job OverviewWe are seeking a skilled C customer onboarding engineer/b> who will be responsible for ensuring maximum satisfaction and success of our customers in their portfolio. The ideal candidate will have...
-
Talented Onboarding Specialist
Há 7 dias
Porto, Porto, Portugal Pragmatike Tempo inteiro**Company Overview:**Sagan bridges the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.**Job Description:**We seek a persistent, organized, detail-oriented, and values-driven professional to join our team as an Onboarding Coordinator. This role reports directly to the Onboarding...
-
Customer Experience Champion
3 semanas atrás
Porto, Porto, Portugal Ttec Tempo inteiroWe are seeking a highly skilled Automotive Specialist to join our team in Athens, Greece. As an Automotive Specialist, you will be responsible for delivering exceptional customer experiences through onboarding software sessions, sharing engaging explanations of features, and adapting your coaching style to meet the needs of our customers.About the RoleIn...
-
Portuguese Customer Service Specialist
3 semanas atrás
Porto, Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is partnering with a leading consultancy to hire a German-speaking Portuguese Customer Service Specialist for their Porto location.This permanent role comes with a competitive base salary + bonuses package, reflecting the cost of living in Porto and industry standards.The ideal candidate will possess native/fluent German skills (C2...
-
Technical Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroInfraspeak, a cutting-edge Intelligent Maintenance Management Platform (IMMP), is revolutionizing the way teams manage their operations. As a Technical Customer Support Specialist - Global Operations, you will be at the forefront of this innovation, working closely with customers to ensure their success and satisfaction.About InfraspeakWe are a fast-growing...
-
Community Engagement Specialist
Há 1 mês
Porto, Porto, Portugal Phiture Tempo inteiroWe are seeking a Community Recruitment Specialist to join our team at Mediaprobe. Our company is a leading media measurement company that is revolutionizing the way emotional impact is measured and quantified in media.The Community Recruitment Specialist will play a key role in welcoming new users to our community and reactivating previous members, ensuring...
-
Customer Support Specialist, Multilingual Expert
2 meses atrás
Porto, Porto, Portugal TeamViewer Tempo inteiroRole OverviewWe are seeking a highly skilled Customer Support Specialist to join our EMEA team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences to our clients in the EMEA region.Key ResponsibilitiesProvide technical support to our customers via phone, email, and live chatAnswer customer inquiries...
-
Customer Support Specialist
2 meses atrás
Porto, Porto, Portugal Transcom Tempo inteiroCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Transcom. As a German Language Guru, you will be responsible for providing exceptional customer support to our clients through multiple channels.Key Responsibilities:Provide customer support via phone, email, and chatOffer solutions and respond to...
-
Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal TeamViewer Tempo inteiroAbout This RoleWe are seeking a skilled and enthusiastic Customer Support Specialist to join our team at TeamViewer. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and resolving technical issues for our clients.Key ResponsibilitiesSupport our customers with technical and accounting issues via...