Customer Support Professional for Fleet Management Solutions
Há 4 dias
As a leading provider of technology and communications services, Verizon is transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. Our company culture emphasizes anticipation, leadership, and listening as key components of our success. In times of crisis and celebration, we come together – lifting up our communities and striving to make an impact that moves the world forward.
We're seeking a highly skilled Customer Support Professional to join our Global Customer Success department. This full-time role involves delivering exceptional customer experiences and service levels in a fast-growing and dynamic environment. As a technical expert of the Verizon Connect platforms, you will develop a deep understanding of the fleet management space and serve as a Technical Customer Support professional dealing with complex technical matters related to SaaS fleet management products and solutions.
The ideal candidate is a multilingual Customer Support professional with rich technical skills and experience in supporting IOT/telematics branch customers. You should have a clear understanding of what drives customer satisfaction and possess strong communication and listening skills. Experience with CRM & ERP systems – specifically Salesforce and SAP – would be preferred, but not mandatory.
In this role, you will handle incoming customer requests from external and internal calls & emails as well as from vendors. Your responsibilities will include investigating & troubleshooting, analyzing, finding resolution, validating, escalating, and communicating with related stakeholders. You will actively work with other departments of Verizon Connect's global organization as well as deal with customers and vendors on a daily basis.
You will recognize patterns for recurring issues and take necessary actions to achieve the fastest possible resolution and assure the highest customer satisfaction level. Furthermore, you will contribute to internal & external technical projects, product and feature launches as well as look for continuous process improvement possibilities.
This is a hybrid role, which includes work from home and assigned office days set by your manager. The estimated salary for this position is $$65,000 - $85,000 per year, depending on your qualifications and experience. We are committed to providing a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.
At Buscojobs Portugal, we strive to empower our employees to reach their potential and contribute their best. If you're a motivated and dedicated individual who shares our values, we encourage you to apply for this exciting opportunity.
-
Fleet Management Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Verizon Tempo inteiroCompany Overview\Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the globe. We're a human network that reaches across the world and works behind the scenes.\We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...
-
Fleet Accounting Professional
4 semanas atrás
Lisboa, Lisboa, Portugal Adecco Tempo inteiroKey Responsibilities:As a Fleet Accounting Professional at Adecco, you will be responsible for ensuring accurate and timely processing of fleet invoices, including correct coding and reconciliation of customer and supplier accounts. You will also prepare and analyze aging reports, collect payments from customers, and apply receipts to their accounts.Key...
-
Fleet Adoption Solutions Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Stratio Automotive Tempo inteiroStratio Automotive is seeking a Fleet Adoption Solutions Expert to join our team. In this role, you will be responsible for helping clients successfully adopt predictive maintenance into their day-to-day operations.About Stratio AutomotiveWe are the World's Leading Real-time Predictive Fleet Maintenance Platform. Our proprietary technology combines...
-
Global Fleet Management Strategist
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are a leading provider of high-performance global fleet operating models, dedicated to delivering exceptional customer satisfaction and operational efficiency. Our Asset Strategy team is seeking an experienced professional to join our ranks as a Global Fleet Management Strategist.Job DescriptionSalary: $120,000 - $150,000 per yearThe...
-
Fleet Operations Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Europcar Maroc Tempo inteiroJob SummaryThe Europcar Mobility Group is seeking a highly organized and detail-oriented Fleet Operations Manager - Vehicle Fleet Coordinator to join our team in Portugal. As a key member of our station-level fleet management team, you will be responsible for ensuring the effective management and coordination of our rental vehicle fleet.About the RoleWe are...
-
Customer Solutions Professional
Há 5 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a highly skilled Customer Solutions Expert to join our team in Lisbon. Our client is a leading tech company that empowers sales and marketing teams with innovative software solutions.As a key member of our support team, you will be responsible for providing top-notch support to German-speaking clients via live chat and phone. You will...
-
Customer Solutions Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEmpower Customer Success with Blu SelectionAs a Customer Solutions Expert at Blu Selection, you will be part of a dynamic team that empowers sales and marketing teams worldwide with innovative tools. Our cloud-based software is trusted by over 100,000 companies in 179 countries, and we are looking for a passionate professional to join our Lisbon office and...
-
Fleet Management Strategist
2 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace, revolutionizing road trips for everyone. With its digital approach and customer-centric orientation, the company has developed a strong booking experience and high-quality road trips at affordable prices.We have welcomed over 300,000 travelers from 169 countries, with over one million...
-
Customer Solutions Professional
Há 5 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout Blu SelectionAt Blu Selection, we're passionate about empowering sales and marketing teams with innovative tools that streamline their work. Since 2010, our client has been at the forefront of this mission, serving over 100,000 companies in 179 countries with their cloud-based software.We're looking for a Customer Solutions Specialist to join our...
-
Customer Solutions Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout Our ClientOur client has been empowering sales and marketing teams worldwide since 2010. Their cloud-based software is trusted by over 100,000 companies across 179 countries.A Little About UsWe have a diverse team of more than 850 employees from 50+ nationalities and offices in Europe and the US. We're passionate about making a positive impact and...
-
Technical Support Professional
4 semanas atrás
Lisboa, Lisboa, Portugal Motorola Solutions Tempo inteiroJob DescriptionAs a Technical Support Specialist at Motorola Solutions, you will play a critical role in ensuring the success of our customers by providing top-notch technical support. This is a challenging and rewarding opportunity for a motivated individual who is passionate about technology and customer service.Key ResponsibilitiesProvide technical...
-
Customer Support Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroDutch/Flemish Customer Support Specialist Role SummaryThis position involves providing high-quality customer support to a diverse client base, with a primary focus on resolving issues and ensuring customer satisfaction.Key Responsibilities:Assist customers through various communication channels, including phone, email, and chatIdentify and troubleshoot...
-
Fleet Operations Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout UsIndie Campers is a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.We have achieved significant milestones, with over one million nights rented through our...
-
Fleet Coordinator
4 semanas atrás
Lisboa, Lisboa, Portugal Thermo Fisher Scientific Tempo inteiroAbout the Role: We are seeking a highly skilled and organized Fleet Coordinator to join our team at Thermo Fisher Scientific. As a key member of our team, you will be responsible for providing excellent support to our colleagues with company cars, ensuring timely and accurate responses to inquiries, and maintaining accurate records and files. Key...
-
Customer Support Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Support RepresentativeJob Description:We are looking for a Customer Support Representative to assist customers of a video streaming platform using multiple channels. As a Customer Support Representative, you will identify issues the clients are facing, handle complaints, provide solutions and alternatives, and guide customers within the...
-
Fleet Management Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our customer-centric approach and digital platform have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than...
-
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroCompany Overview: Our client is a world-leader in innovative indoor climate management solutions, providing premium quality products and services for residential, commercial, and industrial needs.Estimated Salary: €40,000 - €60,000 per annum, depending on experience.Job Description: As a Dutch Customer Support Specialist, you will be responsible for...
-
Customer Solutions Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroUnlock Your Potential as a Customer Solutions Expert with Blu Selection!About UsWe are Blu Selection, a value-driven and people-first company that values diversity and inclusivity. Our team of 50+ nationalities is spread across Lisbon, Prague, New York, Berlin, and more.We offer a hardworking environment where you can share ideas, execute them, and enjoy...
-
Customer Solutions Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWelcome to Blu Selection, a leading tech company empowering sales and marketing teams worldwide with innovative solutions. As one of Estonia's top companies, we continue to grow, with over 100,000 clients in 179 countries and a team of over 850 employees from 50+ nationalities.We are seeking a Customer Solutions Expert to join our Lisbon office, providing...
-
Customer Support Representative
Há 7 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAt Cross Border Talents, we are seeking a talented Customer Support Representative to join our team in Lisbon, Portugal. This role is ideal for individuals with experience in customer service, tech support, or similar fields who are passionate about delivering excellent customer service in a technical support role.About the RoleWe are looking for a highly...