Customer Support Specialist for Spotify and Co.
4 semanas atrás
Your role as a Sales and Customer Support professional for Blu Selection involves delivering exceptional client consultation, achieving high levels of client satisfaction, and driving business growth. Key responsibilities include developing the business environment for sustained growth, creating and maintaining relationships within accounts, researching new sales opportunities, focusing on driving benefits through proactive administration, tracking and managing ongoing activity relative to the sales pipeline, and responding to incoming client or partner calls.
The daily routines of a Customer Support specialist will include ensuring customer satisfaction, providing the best interaction within the customer service department, actively listening to customers, offering solutions to questions and concerns from customers, delivering calm and resourceful troubleshooting for customer queries regarding system configurations and network settings, being in contact with other departments, redirecting related cases and issues to responsible departments, ensuring consistency in brand messaging by focusing on the availability and quality of products and services, and providing account and application support to viewers regarding software functionality.
We are seeking candidates who are customer-oriented, have a native level of German and are fluent in English, possess a valid school diploma or bachelor's degree, have experience in Customer Service or Sales, and possess a strategic mindset, strive for perfectionism and excellence, are natural communicators and attentive listeners, motivated, dedicated, and interested in a new challenge, and enjoy working in a team.
In return, we offer an estimated yearly salary between 16,000€ and 22,000€ gross depending on qualifications, relocation support including accommodation for up to one year, a constant renewable 1-year contract, 1-5 weeks of training, extra perks for international candidates such as flight refund after 9 months, airport pickup, yearly 2-way flight ticket back to your home country within the EU, support regarding required documents, extracurricular activities, real career development possibilities in many different directions.
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYou are looking for a new challenge abroad? Imagine working in an innovative and international organization, supporting renowned brands like Spotify, Foot Locker, Microsoft, Bose, Pinterest, Supercell, and many more.Your responsibilities will include exceptional client consultation, achieving high levels of client satisfaction, and driving business growth....
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