Customer Relationship Specialist
1 semana atrás
We are seeking a highly skilled Customer Relationship Specialist to join our team at Boardroom Appointments. This role requires excellent communication skills, a strong ability to adapt to different situations, and a native or near-native level of French.
Salary
The estimated annual salary for this position is $65,000-$75,000 depending on experience and qualifications.
Job Description
As a Customer Relationship Specialist, you will be responsible for assisting users with general inquiries and support issues via various communication channels. You will need to adapt the brand's voice and tone to ensure seamless interactions across private and public channels. Additionally, you will respond appropriately to customer escalations, escalate issues when necessary, and document relevant case information.
Required Skills and Qualifications
- Native or near-native level of French
- Good level of English (required for working in an international company)
- High school diploma
- Proficiency in Microsoft Office
- Dynamic and proactive attitude
- Strong communication skills
Benefits
This role offers a competitive salary, opportunities for growth and development, and the chance to work in a dynamic and international environment.
Others
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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