Customer Support Specialist
Há 7 dias
Company Overview
">We are a leading BPO company in Lisbon, Portugal, and we are part of a global organization recognized as an excellent company to work for. Our client is a top-ranked customer service provider, known for its high-quality services and commitment to employee satisfaction.
">Salary and Benefits
">The successful candidate will receive a competitive salary of €28,000 per annum, along with a range of benefits including meal vouchers, a fixed-term renewable employment contract, private health insurance after 6 months, airport pick-up, administrative assistance with registration in Portugal, reimbursement of flight expenses, and accommodation in one of our company's shared apartments.
">Job Description
">We are seeking a highly skilled Customer Support Specialist who is fluent in Swedish (C2 Level or Native) and has good knowledge of English (B1 level). The ideal candidate will have excellent communication skills, good listening and empathy skills, and the ability to work in rotating shifts. Your primary responsibility will be to provide exceptional customer support by answering inbound calls and customer inquiries, resolving issues in a timely and empathetic manner, and maintaining accurate data input on the customer services database.
">Required Skills and Qualifications
">To succeed in this role, you will need:
">- ">
- Fluency in Swedish (C2 Level or Native)">
- Good knowledge of English (B1 level)">
- Typing speed of at least 20 words per minute">
- Availability to work in rotating shifts">
- Good computer skills">
- Excellent communication and listening skills">
- Ability to work effectively in a team environment">
Benefits and Perks
">In addition to the competitive salary and benefits package, we offer:
">- ">
- Free Portuguese lessons">
- Sports activities and other wellness programs">
- A dynamic and supportive work environment">
- Opportunities for career growth and professional development">
About Us
">We are Buscojobs Portugal, a leading provider of customer service solutions. We pride ourselves on delivering high-quality services that meet the needs of our clients and their customers. If you are passionate about customer support and want to join a team of dedicated professionals, we encourage you to apply for this exciting opportunity.
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